Wes Mounts
*** ***** **. *** ***, Lowell, AR, ***45 417-***-**** *********@*****.***
Objective
To obtain a rewarding position with opportunities for advancement
Education
BACHELOR OF SCIENCE MAY 2016 (PENDING) MISSOURI SOUTHERN STATE UNIVERSITY (JOPLIN, MO)
Major: General Studies
Minor: Business Management/Human Resources Management
Related coursework: Business Communication, Business Management, Business Law, Computer Information Systems, Microcomputer Applications, Psychology, Written/Oral Communication.
Deans Honor Roll, five consecutive semesters
Skills & Abilities
MANAGEMENT
Positive relations with customers and vendors
Organizational skills in ordering supplies and materials
Financial reconciliation of daily and monthly cash and credit transactions
SALES
Ability to promote and upgrade customer experiences
Marketing of activities for customers
Presenting sales material relevant to customer’s specific needs
Closing sales opportunities
COMMUNICATION
Multiple oral and written communication courses
Exemplary customer and vendor relations
LEADERSHIP
Bar manager
Team Leader at Guest Services
Aquatic Center Head Lifeguard/Operator
Community Service
Volunteer Counselor/Mentor and Camp Quality, a summer retreat for children with cancer
Committee member for fundraising at Camp quality
Volunteer, YoungLife Youth Ministries
Experience
AGENT BANKERS LIFE AND CASUALTY COMPANY 2015-PRESENT
Calling new and existing clients to set appointments
Presenting sales material during face-to-face meetings
Assisting clients with financial questions regarding retirement and insurance (Life and Health licensed)
BARTENDER/BAR MANAGER CRABBY’S SEAFOOD BAR & GRILLE
Interacting with customers and vendors on a daily basis
Ordering supplies and products
Reconciling daily transactions
LEAD GUEST RELATIONS AGENT INTRAWEST RESORTS 2005-2008
Made and confirmed guest reservations to the resort and various other activities
Responded to specific guest relation requests
Carried out customer services, including setting up backcountry tours/activities, ski lessons, season passes, etc.
PRIVATE SKI INSTRUCTOR INTRAWEST RESORTS 2004-2006
Instructed private groups how to properly and safely ski/snowboard
Guided groups around mountain and village area
Exercised behavior management strategies to maintain group order
HEAD POOL OPERATOR/LIFEGUARD CITY OF JOPLIN, PARKS DPT 2000-2004 SEASONAL
Supervised lifeguards and created schedule
Scheduled and instructed swim lessons
CPR and first aid certified
(References available by request)