Customer Service Management

Benson Akinsiku

***** ******* ***** ** 301-***-**** or 301-***-****

Gaithersburg, MD 20882 ************@*****.***

Summary:

Efficient and experienced finance and administrative professional in a non-profit organization

Federal Grants & Contracts Administration

Budget, Financial Forecast and Analysis

Procedures Development & Interpretation

Financial Planning & Management

Business Proposal Development

Hyperion

Oracle

Facility Administration

Vendor Management

Operational Research Management

Proficiency in Microsoft Excel.

PROFESSIONAL EXPERIENCE

American National Red Cross, Biomedical Services, Rockville, MD 2001 – Dec. 2015

Federal Grants & Contracts Associate

Managed all Federal awards and restricted Funds from pre award to post award submission. Ensuring organization is in full compliance with all regulations, including FAR, OMB Circulars A-110, A-122, A-133 (updated in 2 CFR 200).

Successfully managed awards worth more than $1millions annually

Perused Government websites, such as grants.gov, FBO, etc. to identify any opportunities that ARC Principal Investigators would be interested in working on.

Once an opportunity is identified, worked on putting the proposal and the budget together. Because of my in-depth understanding of organization budget needs, and the grants budget, I constantly coordinated with other Finance Staff and the Principal Investigators.

Once grants are confirmed and awarded, updated the database to include any new grants

Understood organizational budget needs on Grants and their Budgets, I constantly coordinated with funds development team and had thorough knowledge of grants in the pipeline within the organization.

Coordinated all active grants and identified the deficits in the organization budget by program areas. Worked with the principal investigators and the awardee unit team to develop realistic budgets. Coordinated with the Organization Restricted Funds and Revenue teams, in order that grants revenues are properly recognized under the appropriate grants and contracts policies and regulations.

Monitored expenses on each program in accordance with already set-up budgets and maintained and updated revenue information on received grant payments.

Run monthly grants reports to tract individual grant budget to actual reports, Monitored and maintained the schedule of all grants regarding financial reports, technical reports due dates and worked with other accounting staff and principal investigators to preparing the required financial reports and notes prior to due dates.

Reclassified any identified amounts charged to the wrong program to the right budgeted program amounts

Benson Akinsiku 301-***-**** Page Two

Performed re-budget within approved grants budgets and coordinated the disbursement according to the grant schedule.

Produced ad hoc reports on each grant as needed

Prepared reports to Directors and Program Managers. Created and maintained a catalogue of frequently used files for sponsor requests and updated organizational profile on-line.

Responsible for helping staff set up appropriate reports from internal account to enable staff track and maintain awareness of the budgets and actuals for which they are responsible and have immediately available information when necessary.

Prepared individual Internal Account Dashboards on additional tasks to assist Accounting Department team on various issues if necessary

Significantly reduced audit findings on all awards in more than 10 years

Completed most of the awards within allocated approved budgets

Instituted procedures that cover applying, obtaining and working a grant

Ensured and worked with PIs to complete contracts within allocated period of performance.

Administrative Officer 1999 – Jan. 2000

Performed administrative services, such as daily facility operation, budget preparation and monitoring, vendor’s contracts, Analyzed data, report operation trends to upper management and took preventive actions to ensure reliability of all building systems equipment.

Contained Laboratory operating expenses under budget for 2 consecutive years

Reduced capital expense budget by more than $100,000

Received service appreciation award as a result of budget performance

Reduced internal audit findings for Lab equipment failure from 5 to 2 in a year

Budget Management Associate 1995 – Jun. 1998

Provided guidance and assistance to directors and managers in the preparation and management of their department budgets and coordinated a total of 5 departmental budgets within the Organization

Guided 4 of the departments to consistently perform under budget for 2 consecutive years

Received Spirit of Excellence Award for good customer service

Helped one of the departments to generate more than $500,000 revenue in external service agreements

Generated spreadsheets that help all the departments to monitor their monthly expenses as aligned with original budgets before they hit the GL.

EDUCATION

MBA, Finance and Business Administration

University of the District of Columbia, Washington, DC

BS, Accounting

Southeastern University, Washington, DC

AFFILIATIONS

Society of Research Administration- SRA

Awards

Employee Excellence Award, Dec. 2015

Service Appreciation Award, Sept. 1996 and Dec 2000

Spirit of Excellence Award, Dec 1998

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