Healthcare Informatics

A high-impact Diplomate, American Board of Internal Medicine and a Physician Informaticist with 18+ years’ experience in healthcare delivery, Biomedical Informatics, healthcare data analytics, and project portfolio management consultations.

PHIPA / HIPAA compliant healthcare IT project leadership in EHR implementations with organizational change management and transformations by developing and implementing strategic policies and process re-engineering.

End-to-end delivery of ONC, Surescript and HIPAA compliant EHR/EMR for improved clinician performance measurement capacity by enabling quality data collection for analysis, monitoring and reporting for performance based incentives and quality of care trending.

Experienced with end-to-end healthcare / clinical data management life cycle, including multi-source data integration and data-driven reporting for performance measurement, population health and capacity planning with actionable insights to influence policy decisions.

A recognized problem solver, decision maker, and consensus builder with a proven record of quality assurance, care guidelines and performance measurement. Strengths include:

Leadership, negotiation and influencing skills • Data to Decisions • Change Management • Physician Engagement • Project Management • Meaningful Use • Accountable Care • Clinical Data Quality Management • Usability Testing • Outcomes Studies • Analysis & Reporting • Process Re-Engineering • Efficient Workflows • Clinical Quality Performance Measurement / KPIs • Value Stream Analysis

HEALTH INFORMATION TECHNOLOGY CONSULTANT, Inc. July 2013 – Present

Director, Biomedical and Health Informatics

Biomedical and Healthcare Informatics project leadership and consultations to healthcare clients to implement efficient operations and execute organizational transformations and change management by developing and implementing strategic visions, policies and process re-engineering while solving healthcare client problems and ensuring patient safety.

Spearheaded successful organizational transformations by aligning organization and its medical community in achieving mutual goals with respect to clinical information system projects.

Established and implemented policies and procedures to operationalize organizational transformation while establishing data standardization and quality to support data-driven decision making.

Clinical Subject Matter Expert, end-user advocate and liaison between clinical and IT teams and other stakeholders to develop and implement user-friendly HIT tools and workflows.

Chaired cross-functional EMR implementation project groups to collaborate, assess current state, define future state workflows and implement IS change management strategy across different departments.

Led Nortec EHR’s ONC-ATCB 2014 certification with Stage 2 Meaningful Use for both inpatient and ambulatory EHRs.

Accomplished EHR Surescript certification for controlled substance e-prescriptions.

Championed EHR data privacy and security compliance with 95% HIPAA audit success with EHNAC.

Led change management at client sites for successful user adoption and implementation of HIT, optimizing efficient and quality healthcare delivery with the use of information technology in the clinical settings.

Improved clinician performance measurement capacity by enabling quality data collection for analysis, monitoring and reporting for performance based incentives and quality of care trending.

Engaged client leadership and staff to assess their needs with current state assessments, and design and implement future state workflows, develop business and technical requirements, and strategies to implement solutions that meet or exceed specified project results with policies and procedures to implement the change.

Developed genomics informatics strategic roadmap for nutrigenomics and personalized wellness care.

Designed clinical health analytic frameworks to help clients capitalize on quality data to support data-driven insights for clinical decision support, care quality and health system use monitoring and trending, as well as for other business needs.

oDeveloped Data Quality Roadmap to develop an organizational culture of data hygiene to enable quality data collection for data analysis, monitoring, trending and quality reporting.

oDeveloped information services (IS) strategy and roadmap for personalized / precision wellness care services, integrating genomics, laboratory and EHR data.

Spearheading strategic planning and hands-on execution of roadmaps to meet healthcare customers’ needs for healthcare data management.

Developed and implemented clinical data management strategies to collect standardized terminology and structured data, enabling data analysis for performance measurement and outcomes monitoring.

Providing AHIMA certified assistance in selection of HIT software to meet operational, business and clinical needs, advocacy for clinical users' needs; resolve clinical workflow and data collection issues from a clinical perspective, including quality measurement and improvement.

Innovated data quality roadmap to enhance clinical care quality, optimize EMR adoption, aid in benefit realization, and inform clinical and business decisions to support performance-based incentives and population health management.

Established thorough objective and metrics-based data quality assurance processes with internal audits to ensure procedural compliance minimizing data quality errors and improved quality of reports.

Improved post-implementation clinical service delivery and optimized resource management with process re-engineering and clinical workflow standardization.

NORTEC ELECTRONIC HEALTH RECORDS 2006 - 2013

Williston Park, New York

Director, Health Informatics 2010 – 2013

Led SaaS based EHR clinical content design and development with continuous quality improvement, and govern Agile System Development Life Cycle (SDLC) for application development. Oversee delivery of user-centered ONC 2012 and 2014 (CCHIT & ICSA Lab) certified Ambulatory and Inpatient CEHRTs to maximize patient safety, patient engagement, performance measurement, optimize usability and clinical efficiencies.

Clinical Subject Matter Expert, leading software design, implementation, testing, and ongoing support and maintenance of EHR.

Led Software development and Quality Assurance teams to deliver product requirements and oversee the execution of requirements into functional prototypes and high quality HIT products.

oDevelop and implement EHR clinical content, Meaningful Use Stage 1 and 2 for Eligible Hospitals and Eligible Providers, Clinical Quality Measures, CPOE, eReferral, ePrescription including EPCS, computerized patient education, PACS, DICOM and Lab Information System integration with clinician –friendly workflows

Implemented Standardized terminologies (HL-7, ICD, SNOMED, CPT, RxNORM, LOINC, etc.) that support interoperability, MU, population health, analytics, accountable care and performance measurement.

Developed and implemented evidence-based Clinical Decision Support (CDS) system at the point of care.

Successful delivery of patient engagement tools: Patient Portal, Blue Button and Direct Protocol.

Lead change management at client sites with clinician training for successful user adoption.

Continuous product quality improvement with end-user feedback.

Project Consultant 2006 - 2010

Provided subject matter expertise in the design, development, and delivery of an effective, user-friendly HIT product, ensuring optimal physician-friendly content and workflow. Spearheaded ongoing quality improvement of the software application. Successful implementation of Meaningful Use (MU) Stage 1 and Surescript requirements

Successfully led the development of Physician Quality Reporting System (PQRS) and Clinical Quality Measures for financial incentive reimbursements.

Implemented real-time Meaningful Use (MU) dashboard to inform physicians of their level of success on accomplishing MU targets and areas of improvement.

CANADIAN INSTITUTE FOR HEALTH INFORMATION (CIHI) November 2012-August 2013

Toronto, Ontario

Consultant, Primary Health Care Information

Spearheaded Primary Health Care Information System (PHCIS) data warehouse development strategy to collect national EMR data for performance measurement, trending, analysis, and reporting to Ministries of Health on primary health care indicators and health system usage goals.

Led team of physicians, methodologists, and analysts to aggregate and analyze EHR data and publish report on use of EHR data for data-driven provider/ practice performance measurement and outcomes-based population health and chronic disease management with insights to influence national policies and the future of EHRs and technology in healthcare.

oPublication: Chronic Disease Management in Primary Health Care: A Demonstration of EMR Data for Quality and Health System Monitoring (https://secure.cihi.ca/free_products/Burden-of-Chronic-Diseases_PHC_2014_AiB_EN-web.pdf)

Ensured evidence-based informed strategic and operational decision-making

o$1.2M cost savings and budget planning, improving efficiency, and reducing waste, through Primary Health Care (PHC) Voluntary Reporting System (VRS) Value Stream Analysis (Lean) to fund more strategic initiatives.

oMinimized jurisdictional burden of change by innovating a 10-year phased and iterative business model with strategic shift from product-oriented marketing to value-based market orientation.

oDesigned project charter for EMR content standards implementation, permitting data comparability and portability, system interoperability, quality reporting and predictive analytics.

MARTIN MEMORIAL PHYSICIAN CORPORATION June 1997 – July 2005

Florida

Physician, Internist

Delivered evidence-based medical consultations for the management of complex medical patients in an integrated care network and performance-based contract setting

oLed medical and ancillary teams to deliver effective medical care, in both inpatient hospital and ambulatory settings, throughout the continuum of patient care.

Developed and implemented evidence-based clinical pathways for optimal quality patient care.

Honorary Consultant Internist on Diabetes Quality Management Panel at Martin Memorial Hospital.

oDevised and implemented an effective tool and protocol to ensure that all standards of care for diabetic patients were met and tracked.

Diplomate, American Board of Clinical Informatics October 2016

AMIA 10 x 10 – Introduction to Biomedical and Health Informatics, Oregon Health and Science 2015

University

Certified Healthcare Technology Specialist – Clinician Consultant (CHTS-CP), American

Health Information Management Association (AHIMA) 2012

Certified Professional in Healthcare Information and Management Systems (CPHIMS) 2012

Information Technology Infrastructure Library (ITIL) Foundation Certification 2012

Project Management Professional (PMP) and Instructor, Project Management

Institute (PMI) 2010, re-cert 2013

Diplomate, American Board of Internal Medicine 1996, re-cert 2006

Residency, Internal Medicine

New York Hospital, Medical Center of Queens, Cornell Medical University, Flushing, New York -1996

Diplomate, American Board of Internal Medicine - 1996, re-cert 2006

Licentiate, Medical Council of Canada - 2006

Physician Internist, Port St. Lucie, FL 1997- 2005

Community teaching engagements by holding public informational seminars as well as on live radio broadcast to enhance public awareness on multiple health related issues.

Career Note: Additional experience includes CPHIMS Exam Writer (May 2014) Adjunct Instructor (Registered Education Provider of Project Management Institute 2012-Present) for CareerOpts in Springfield, Virginia.

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