Management Human Resources

SCOTT WAUFORD

(H) 252-***-**** (C) 931-***-****

*****.*******@*****.***

https://www.linkedin.com/in/scottwauford

HUMAN RESOURCES / OPERATIONS MANAGEMENT

Versatile HR professional with 20+ years’ experience in leading a full spectrum of HR functions, services, and programs for diverse workforces across multiunit locations. Recognized for identifying inefficiencies in processes and cost- savings programs with solutions that advocate for both the employee and the bottom-line. A champion for change, focused on aligning the human capital strategy with business objectives, creating value for both internal and external stakeholders.

SKILLS & EXPERTISE

Compensation/Benefit Administration Succession Planning Employee Relations Multi-unit/Multi-state HR Management Full Lifecycle Recruiting Payroll Project Management Employee Engagement ISO/OSHA Training and Compliance PROFESSIONAL EXPERIENCE

Avoca, Inc. Merry Hill, NC 2013 – 2015

Avoca, Inc., the largest division of Pharmachem Laboratories, is the world’s premier botanical extraction company - a custom developer and manufacturer of extraction products and services, operating under food grade GMPs. Avoca blends, extracts, concentrates, crystallizes, purifies and isolates unique products for customers, based upon their specifications. Director of Human Resources

Provided direction to C suite and directors on all “people initiatives” including wage analysis, turnover, workforce planning, performance management, etc., across this multistate operation.

Created job descriptions and additional HR policies needed for federal/state compliance.

Provided compensation guidance on salary actions, promotions, incentive compensation and job re-leveling.

Handled all employee relations issues, including investigations, resolution, and related performance management actions.

Administered and processed all payroll, workman’s compensation, and unemployment claims.

Spearheaded all HR-related functions for merger (tax ids, benefits platforms, etc.)

Performed FLSA audit and reclassified employees according to true job responsibilities.

Managed all functions in the employment lifecycle, including pre-employment testing, onboarding and I-9 management.

Coached/trained leaders on such topics as performance reviews, hiring/interviewing techniques, Title VII, sexual harassment, etc. to ensure consistency and compliance where applicable.

Led the review, development, and alignment of health and welfare programs to meet operational needs.

Administered all employee benefit programs including 401k, medical, dental, STD, LTD, COBRA, workman’s compensation, etc.

Served as SME on COBRA, ADA, FLSA, FMLA, EEOC and other federal and state laws covering discrimination and equal employment.

Created and deployed a communication tool as a vehicle to disseminate information to the organization.

Developed engagement strategy focused on reducing turnover.

Analysis and redesign of sick leave policy resulted in $50,000 savings

Partnered with insurance consultants in negotiation of all contracts, identifying $300,000 in savings in benefits programs.

Workforce Initiatives, LLC 2011 to 2013

Boutique firm which specialized in developing training materials used in benefit call centers to provide support on various benefit plans. Primary clients had workforces exceeding 20,000 employees. Co-owner/Director of Operations and Finance

Reviewed, analyzed and interpreted contractual long-term financial obligations of company.

Performed all Treasury functions, including controlling cash disbursements and monitoring cash flow.

Responsible for all collection initiatives

TOTO USA, INC., Morrow, Georgia 2007 to 2011

TOTO USA is headquarters for the Americas Division of the TOTO Global Group in Kitakyushu, Japan. TOTO is the world’s largest manufacturer of bathroom fixtures and fittings with $5.1 billion dollars in annual sales. HR/Operations Manager (Recruiting/Training/Janitorial and Security Services)

Key member of executive leadership team, influencing C-suite and others on human capital strategy.

Managed and led all generalist functions for the department along with one direct report.

Led the HR/Recruiting functions for the entire Western Hemisphere, across multiple facilities including the corporate office, showrooms (5), manufacturing facilities (2), and a design office.

Handled all employee relations challenges through discovery, investigations and performance management.

Developed/updated more than 200 job descriptions as well as all employee handbooks.

Managed and monitored all vendor service contracts including security, janitorial, and recruiting services.

Analyzed labor markets and built effective wage studies, supporting the redesign of compensation plans.

Led the cross-functional project team responsible for implementing and maintaining the electronic training and document control system to meet ISO 9001 and ISO 14001 compliance standards.

Partnered with r managers to improve succession planning and drive retention.

Championed culture change and partnered with leaders to lead change initiatives.

Wrote a monthly leadership newsletter for all management and executive team,

Personal efforts were cited as the driving force behind reducing turnover from 30% to less than 1%.

Effective negotiation of third party service contracts resulted in 10% cost reduction. RANDSTAD USA, INC., Atlanta, GA 1998 – 2006

Randstad US is a wholly owned subsidiary of Randstad Holding nv, a $22.9 billion global provider of HR services. As the third largest staffing organization in the United States, Randstad provides temporary, temporary-to-hire and permanent placement services. Senior Manager, Large Accounts - Southern Middle Tennessee

Provided HR generalist support and full life cycle recruiting efforts to multiple accounts in manufacturing, distribution, and automotive industries

Conducted worksite evaluations to ensure a safe work environment.

Developed programs to encourage strong attendance as well as to reduce turnover.

Delivered performance management as needed and handled terminations as appropriate.

Supported all employee relation issues through discovery, investigations, and client collaboration for resolution.

Handled all aspects of unemployment, worker’s compensation, and ensured I-9 and WOTC compliance.

Interpreted HR policies and procedures for consistent application.

Collaborated with all levels of management on workforce planning forecasts and challenges.

Performed all safety training for new hires to meet OSHA requirements.

Industries serviced included call centers, manufacturing (automobile, Tier 1 & Tier 2 suppliers), and distribution, among others, in both union and non-union environments.

Developed screening system for selection of best candidates which was rolled out across the organization. EDUCATION

Bachelor of Business Administration

Middle Tennessee State University

Associate of Science

Columbia State Community College

Contact this candidate