Information Technology Power Plant
Resume:
MADHEL A. MAJOK
CHELSEA, MASSACHUSETTS, 02150
************@*****.***
EDUCATION UMASS DARTMOUTH, Dartmouth, MA
Bachelor of Science – Management Information Systems May 2015
COMPUTER SKILLS
PROFICIENT WITH MICROSOFT EXCEL, MICROSOFT WORD, POWERPOINT, HTML, C++ PROGRAMMING, ASP.NET, PHP, JAVA SCRIPT, AND XML
COURSE PROJECTS
Created an Ecommerce website with Drupal using PHP and MySQL.
Helped a client to create/develop a greeting card web page using Wordpress.
Created an email server using Ubuntu (Linux Operating System).
Created a web applications using C, C++, PHP, HTML, JAVA SCRIPT, ASP.NET, and XML and used Microsoft Visual Studio to program.
Used Microsoft Dynamics CRM and AX to track customer transaction information (order).
Worked on a group project to implement a small business restaurant.
INTERNSHIP
Granite Telecommunication
Network Operation Analyst Sep 2015-Dec 2015
Remotely troubleshoot issues on problem calls from Granite customers and field technicians
Professionally and accurately handle customer requests including technical and non-technical inquiries
Answer routine questions regarding service installation, product features, outages and component-level problems
Follow up with customers and internal departments to confirm that issues have been resolved in a timely manner that is satisfactory to the customer
WORK EXPERIENCE
University of Massachusetts Dartmouth
Facilities Power Plant Sept 2012 –May 2015
Worked in teams to accomplish various operations goals including landscaping, digital components disposal, and recycling.
Assist incoming freshman students in their transition from high school to university.
Worked with various tools and machinery.
Coordinated student move-In operations and special event operations.
Set up housing necessities for students.
Set up offices and classrooms throughout campus buildings.
VOLUNTEERED EXPERIENCE
Volunteered 35 hours at Dartmouth YMCA harvesting vegetables for the ones in need
Help for Liberia- Independently raised over 5,000 soccer uniforms
Member of Feed The Hungry Child Jan 2011-August 2013
SKILLS
Data Entry
Data Analysis
Microsoft Dynamics AX (beginner level)
Microsoft Dynamics CRM (beginner level)
Team Work
Time Management
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