MUHAMMAD ARIF IZWAN BIN ABU

SAMAH

018-*******

actx97@r.postjobfree.com (920***-**-****)

B-87, FELDA BUKIT BESAR, 81000, KULAI, JOHOR DARUL TAKZIM

EDUCATION

**** - **** : INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA – BACHELOR OF MANUFACTURING ENGINEERING (HONOURS)

CGPA: 2.296

2010 - 2012 : INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA - FOUNDATIONS

( ENGINEERING AND COMPUTER SCIENCE)

2008 – 2009 : MRSM MUAR, JOHOR - SPM (O-LEVEL EQUIVALENT)

SPM: 7 A’s 2B, (Pure Science Stream)

2005 - 2007 : SMK BANDAR TENGGARA 2, KULAI, JOHOR

PMR: 7 A’s 1B (Lower Secondary Assessment)

1999 - 2004 : SK (F) PENGELI TIMUR

UPSR: 4 A’s 1C (Primary School Assessment)

WORK EXPERIENCE

Mac 2014 – January 2016 : NOVA Q SERVICES AND CONSULTANCY (PART TIME) DIRECTOR OF OPERATION AND MARKETING

Manage to invent new module that suitable to all type of participant

Assist CEO in monthly meeting

Coordinates the almanac of the company’s programs

Manage human resources in all program

Manage to discuss the suitable rate with customers

Arranging suitable tentative for each programs

Innovative to increase company target sales

Recommends suitable modules and programs that suitable for participants

Resolve customer complaints in a proactive manner TRAINER

Manage to give motivation talks with primary, secondary and university students

Manage to conduct several camps, seminars, motivational talk with primary, secondary and university students

Preparing slides and modules for team building programs

Conducting team building for enhancing leadership skills for student leaders and corporate group

Dealing with teacher and counsellors regarding the plans and objective of the motivational camps conducted

Resolving any issue regarding the meal and accommodation of students and teachers during programs

Inspires participants to be confident in their future June 2014 – Dec 2015 : 1. CSQ TRAINING AND CONSULTANCY (PART TIME) 2. IJTIHAD ACADEMY TRAINING AND CONSULTANCY (PART TIME) 3. GWA-POSITIVE MOTIVATION AND CONSULTANCY (PART TIME) 4. AL-FARUQ ACADEMY TRAINING AND COSULTANCY (PART TIME) FACILITATOR

Manage to give energizing slots with primary, secondary and university students

Preparing the items needs in each modules

Assisting trainer to conduct team building for enhancing leadership skills for student leaders and corporate group

Resolving any issue regarding the meal and accommodation of students and teachers during programs

Inspires participants to be confident in their future

Consistently interact with the student to create bonding between participants and facilitator

Resolve participant’s problems with best solutions 2013 : BRAND OUTLET BHD - SETAPAK CENTRAL RETAIL OUTLET (PART TIME) 2012 : MARKS AND SPENCER – THE GARDENS RETAIL OUTLET (PART TIME) CUSTOMER SERVICES ASSISTANT

Serves customers by providing product and service information

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Associate with customer proactively to maintain their willingness of purchasing

Innovative to increase company target sales

Convince the customer that the price offered is very reasonable EXTRACURRICULAR ACTIVITIES

I actively participated in extracurricular activities during school as well as my university years. This has equipped me with various skills such as leadership, organization, communication, negotiation and teamwork. Below is the list of the activities which I have participated/joined/ organized

Participant in “FEED THE SOUL” Program 2015

Member of Welfare Bureau, Engineering Students’ Society (ENGINIUS XXI) 2014

Member of Materials And Manufacturing Engineering Students’ Society 2014

Participant in Kejohanan Silat Piala Timbalan Perdana Menteri, Mydin Meru, Perak 2014

Participant in Pencak Silat Demonstration STABAZ 2014

Committee for Majlis Sukan Universiti Malaysia (MASUM) 2013

Participant in athletic for Sukan Institusi Pengajian Tinggi Islam Malaysia (IPTIM) 2012

Runner-up in Rugby in Sports And Martial Arts Carnival 2012

Participants in Rugby in Sports And Martial Arts Carnival 2011

Committee in Mock Trial CFS IIUM 2011

ACHIVEMENT

29 APRIL 2014: CENTRE OF LEADERSHIP AND SOFT SKILLS PROGRAMME - PROGRAMME COORDINATOR OF 1 DAY WITH LOVE

Job scope included coordinating committee members in various task division for programs and activities that were organized

Monitoring the team members to supervise their work progression

Preparing the master plan of the program

Implementing and evaluating the event

Attain 3rd Prize of Best Leadership Program

Attain Best Speaker Of Leadership Program

SKILL & EXPERTISE

TECHNICAL

Microsoft Power Point, Access, Excel, Word

Excellent in Alibre Design Software

PERSONAL

Leadership and interpersonal skill

Analytical, presentation and teamwork skill

Effective and rational in decision making

Interactive and proactive in dealing with people

Mentoring and networking skill

Problem solving skill

Willingness to learn new experiences

Ability to learn new task quickly

Have a good memory and attention in details

Ability to give and receive criticism

USTAZ AZIZUL ASRI BIN HJ AHMAD TAJUDDIN

CEO of CSQ Training and Consultancy

Suffah Travel & Tours Sdn Bhd, Blok A, Tingkat Bawah, Bangunan Hentian Duta, 50480 Kuala Lumpur

ROB : 001943433-U

Mobile: +601*-*******

Email : actx97@r.postjobfree.com

PERSONAL

LANGUAGES : Malay – Excellent speaking, reading and writing skills

: English – Moderate speaking, reading and writing skills

: Arabic – intermediate level of speaking and reading skills

INTERESTS : Exploring, learning, socializing, reading, discovering, volunteering REFERENCES

MUHAMMAD FARID WAJDI BIN DATO’ HANIFF

CEO of Nova Q Services and Consultancy,

5-1, Jln Pinggiran 1A/1, Pinggiran Batu Caves,

Selangor Darul Ehsan.

ROB : 002178514-U

Mobile: +601*-*******

Email: actx97@r.postjobfree.com

ASSOCIATE PROFESSOR DR. SHARIFAH IMIHEZRI S. SHAHANUDIN Academic Advisor

Department of Materials And Manufacturing Engineering, Kulliyyah Of Engineering

International Islamic University Malaysia ( IIUM ) P.O. Box 10,

50728 Kuala Lumpur,

Malaysia.

Tel.: +603-****-****

Email.: actx97@r.postjobfree.com

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