Customer Service High School
Resume:
Deanna Castro
Batesville, Ar *****
Phone: 870-***-****
Email: **************@*****.***
mailto:****************@*****.***
Experience
Batesville Computing
January 2005 – Present
Customer Service
Batesville, AR
Handle all customer related calls, make appointments, use spreadsheets for customer invoices, take payments and sells.
Voice Log work from home
Feb 2014 – August 2014
Verify orders for different companies and make sure all terms and agreements were read and customer agreed and understood.
Asurion
May 2013 – December 2013
Customer service and troubleshooting for customers. Account upgrades and upsells
Teleflora
April 2012 – April 2013
Customer Service
Paragould, AR
Handled all customer related calls, floral sales
Vacation Tour & Travel
March 2004 - February 2005
Reservationist
Little Rock, AR
Called clients that have purchased vacation packages with our company to set their dates for travel, doing extentions on packages, doing confirmation on vacations set and filling in to do paper and computer work when needed. Doing some work with Excel.
Royal Oak Mobile Home Park
June 2001 - October 2003
Assistant Manager
North little Rock, AR
collecting rent, answering phones, helping residents, paper work, run errands
Shell Super Stop
October 2001 - April 2002
Cashier
Sherwood, AR
I did inventory, stocking, waiting on customers, running register as well as clean up.
Arkansas Democrat Gazette
June 2000 - October 2000
Carrier
Clinton, AR
Delivered newspapers to customers on my route 7 days a week as well as signed up new customers and put up paper boxes and collected money.
Education
Central High
High School
Little Rock, AR
Normal high school classes and graduation.
Metropolitan Vo-tech
Other
Cashier Checking
Little Rock, AR
Learned to run a register, 10 key, load UPC codes to main register.
Saline Nursing Center
Other
CNA
Benton, AR
Took the Certified Nursing Aide course for 2 weeks and graduated class with the ability to go one and take the state certified test. Passed the state test and was a CNA for the state of Arkansas.
Objective
To maintain a job that will help support myself and my family. To be able to work with a company that I can grow with and advance my career with new challenges in a more competitive market.
Skills
Customer Service, Reservationist, Cashier, Assembly, CNA, telemarketing, Driving a route, cooking, housekeeping, some computer skills as well.
Referances
Ladina York
Batesville, Ar 72501
Christine Williams
7401 Marlbourgho St
Little Rock, Ar 72204
Briann Nelson
Batesville, Ar 72501
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