Supervisor

MARSELA VELASCO

*** ******* ***. *** *** Cell 908-***-****

Manchester, NH 03104 ********@*****.***

SUMMARY OF QUALIFICATIONS

Dedicated and reliable team player with a broad range of significant practical working experiences, performance

accomplishments, and skills. High work ethics, problem solving skills and personal drive to meet future

growth goals and earn advancement through on the job performance. Experience in strategic planning

with comprehensive knowledge of organizational development, team building and project execution.

Bilingual English and Spanish

PROFESSIONAL EXPERIENCE

FREED’S BAKERY 6/2011- Present

299 Pepsi Road, Manchester, NH 03109

SUPERVISOR

●Overseeing the production process and closely monitoring the production schedule.

●Ensuring that all areas of production floor are cost effective.

●Ensuring that all products are produced on time and are of the highest quality.

●Understanding and planning out the human and material resources needed.

●Monitoring the production processes and adjusting schedules/resources as needed.

●Work with Maintenance department to ensure proper care of equipment.

●Working with top-level management to implement the Company’s policies and goals.

●Ensuring that health and safety guidelines are followed.

●Supervising and motivating a team of workers.

●Reviewing the performance of subordinates.

●Identifying staff training needs.

●Operate and changeover equipment efficiently.

●Follow standard operating procedures and corrective actions.

●Inspect product for quality issues.

●Maintain records of scrap and downtime accurately.

●Assists the Shift Manager in carrying out their duties and responsible for their duties in his/her absence.

●Assure all SOP’s and IPM procedures and address any deficiencies.

●Assure all team members are in compliance with GMP’s.

UNCLE RICKEY’S SANDWICH SHOP 3/2008-8/2010

9446 Philips Hwy. Suite 5B, Jacksonville, FL 32244

MANAGER

●Took over day to day management including staffing, training, purchasing, cost control, facilities, maintenance, advertising, customer relations, marketing and menu development.

●Encouraged guest’s satisfaction for steady business.

●Responsible for hiring and training new employees.

CUSHMAN & WAKEFIELD 10/2007-12/2007

32 E Front Street, Trenton, NJ 08608

CONTRACT ADMINISTRATOR:

●Organize, monitor, and report on the status, terms and accounting functions of the portfolio relating to requisitions, purchase orders, work orders, invoices, contract payments and disbursement of every nature.

●Assist all managers in the analysis of all contract bids and receive all bids.

●Verifying and tracking all contracts ensuring that dates, quantities, account numbers, cost center code numbers and dollar amounts are correct.

●Verifying that current certificates of insurance are on file for each contractor, subcontractor, vendor, and supplier that submits invoices for payment.

●Reporting any unusual delays in invoice processing to the General Manager.

●Preparing and submitting funding requests.

●Tracking expense trends, identifying and reporting meaningful variances from budget to the General Manager.

ALENE CANDLES 03/2006 -04/2007

51 Scarborough Lane, MILFORD, NH 03055

LINE LEADER:

●Reviewed and coordinate production efficiency.

●Coordinated and train new employees on company production.

●Ensured compliance of company policies and procedure.

●Collect data and prepare timely reports to management.

●Ensured maximize production output and minimize downtime, monitors lines to maintain acceptable quality.

.

Toland Enterprises, Inc 06/1995 – 08/2005

1750 S. Lane Mandeville, LA 70471

Supervisor Assistant:

●Answered customer’s inquiries.

●Developed and managed database and spreadsheets.

●Identified and implemented enhancements to customer service, communications, and mediation

processes to improve efficiency and customer satisfaction.

●Enter required data into system. Process all incoming work on a timely basis.

●Assist and help customer service department with our Hispanic customers.

●Handle computer network to process and access customer’s orders.

●Prepare custom documents for orders shipped outside the U.S.A.

●Review the packing of the final products to avoid damage before these reach the customers.

●Other responsibilities included but not limited to inventory, purchase orders, description labels, print decorative doormats, art flags, sample orders. Determine what products can be send to customers and what can be salvage.

EDUCATION

Thomas Edison State Collage, Trenton, NJ 2005 - 2007

Bachelor of Business Administration Management

Delgado Community College, New Orleans, LA 2001-2005

Associates Degree in Accounting

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