Customer Service Medical Assistant

OBJECTIVE:

To further my standards of performance in a challenging Medical Assistant position at a dynamic practice that will enable me to utilize my expertise to contribute to its growth and development.

QUALIFICATION:

Ability to perform clinical procedures, and administrative duties

Proficiency in medical office practices, electronic medical records (EMR) experience

Excellent communication, teamwork and interpersonal reliable, punctual

Ability to understand and implement applicable directions, policies, and procedures

EXPERIENCE:

South Florida Pediatric & Partners • Pompano Beach

Medical Assistant Externship • 11/2015 – 02/2016

Obtain vital signs such as blood pressure, pulse rate, height, weight, temperature

Assist with physical exams, CBC (complete blood count), hemoglobin tests, and urinalysis

Documentation in patient's EMR (electronic medical records)

Walmart Neighborhood Market • Deerfield Beach, FL

Cashier/Customer Service • 04/2013 – Present

Assist customers, answering questions, provide excellent customer service

Answering phone, deliver messages to managers and supervisors

Process money transfers as well as money orders

Set up new modules and prices

Maintain the front end neat and organized

EDUCATION:

Sanford Brown College • Fort Lauderdale, FL

Medical Assistant Diploma, 2016

Clinical Skills: Monitoring vital signs, charting, exam methods, and Electrocardiograms. OB/GYN Procedures, storage of biomedical waste and CPR.

Lab Procedures: Microscope usage, collecting specimens, smear procedures. Occult blood test, glucose test and urinalysis.

Administrative Duties: Health Insurance processing, computer usage, coding, patient scheduling, and claims processing.

Medical terminology, anatomy and physiology.

Certified CPR, OSHA, HIPAA, EKG

National Honor Technical Society

CMA Projected April 2016

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