Maintenance Customer Service

Robert Collazo

**-** ***** ******, *** *E, FLUSHING, NY 11354 C: 347-***-****

Email: ***************@*****.***

Maintenance Coordinator

7+ Years of Maintenance experience

Self Motivated ~ Analytical ~ Team Builder/Motivator

Core Strengths

Time Management /Multi-Tasking Skills

Communication/Interpersonal Skills

Effective Negotiation

Analytical /Resourceful

Strong Leadership Qualities

Customer Service Focused

Skilled at Overcoming Operational Barriers

Team Player & Building Capabilities

Detail Oriented

Spanish Speaking

Technology Proficiency: Internet

Professional Experience

McDonald’s Corporation, Sr. Maintenance Associate 2010 – Present

Phoenix House Foundation, Maintenance Associate 2008 – 2009

McDonald’s Corporation, Maintenance Associate 2006 – 2007

Alberson’s, Maintenance/Grounds Keeper 2005 – 2006

Responsibilities

Monitored policy and procedure compliance, and training of new employees

Monitored and accounted for accurate and timely equipment and supply delivery to customers

Make sure supplies are ordered as needed and were stored properly. Keep grill area clean and up to code at all times

Repair and replace light fixtures, ceiling fans, dimmer switches and outlets

Repair and install door hinges, handles, locksets and frames, install moldings, paneling, cabinets, shelving and framing

Communicate and address issues regarding maintenance issues and/or service requests to the management teams

Handle the tasks of maintaining janitorial supplies that includes ordering, inventory controls and supply pick up

Maintain the cleanliness of the bathrooms, repaired broken tiles when necessary and painted the facility as needed. Also, routinely repaired lights and fixtures

Work the night shift, made sure all floors were cleaned accordingly and routinely buffed

Ensure all safety standards are adhered to and according to OSHA guidelines

Maintain all signs and made sure they were updated accordingly

Responsible for window washing, floor sweeping and mopping, detailed restroom cleaning, planned maintenance tasks, minor repair work, outdoor cleaning, stockroom organization and cleanliness

Keep the restaurant premises and surrounding areas clean and attractive

Maintain grounds, make sure the lawns and shrubbery are healthy

Maintain inventory and housekeeping supplies. Handled the floor finishing, operate the machinery necessary for stripping and buffing

Ensure all maintenance equipment was stored safely and securely locked away

Education & Professional Development

New York University Business Courses taken

Food Handler’s Certificate Currently in process

Building Maintenance Certificate 2000

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