Customer Service Human Resource

KHADIJAH A. SHARRIEFF

Payroll Specialist with Human Resources experience; outstanding organization and time management skills

Effective problem solver, critical thinker and spirited team-builder

Strong command of employment laws, labor relations, compliance issues, benefit plans

Excellent ability to serve the needs of employees in union and non-union environments

PROFESSIONAL PAYROLL EXPERIENCE:

Robert Half Accountemps –Contractor

Ada S. Mckinley

Payroll Analyst –Contractor September 2015-Present

Compile, input, and process payroll information to produce accurate checks for hourly and salary paychecks for approximately 1000 employees in Ceridan payroll system

Process and review bonus payrolls on as needed basis

Written and Verbal communication with employees in regards to paychecks, deductions, taxes, and earnings

Calculate various earnings, deduction and taxes; disability, new hires, terminations, garnishments, bonus 403b deduction, state, and federal taxes

Employment Verification for outside parties

Performs other duties as requested, directed or assigned

Loretto Hospital

Payroll Specialist- Contractor July 2015 – August 2015

Process and review payroll for 600 employees on semi- monthly

Process and review bonus and retro pay

Calculate various earnings, deduction and taxes, new hires, terminations, garnishments, 401K deductions, state, and federal and local taxes.

Monitor Paid Time Off balances and work with managers so they have information to manage employee time off requests.

Employment Verification for outside parties, performed others duties as requested, directed or assigned

Hill Rom

Compliance Specialist- Contractor

May 2015 – July 2015

Update intake forms from Current and Prospective Distributors, create folders for new distributors

Record the Due Diligence Operation (Risk Identification, Risk Profiling, and Risk Mitigation)

Order OSI Reports from Steele CIS, and entered the Business Survey, the (GDC) Global Data Check and the 3P Monitor

Record and Upload documents that come from distributors from International: Asia, Canada, China, Europe, Africa, Latin American, and US. Also follow the FCPA Anti-Bribery Provisions

Perform Administrative duties, Audits on companies files to make sure all documents are uploaded in the Third – Party Compliance Sercurimate, Inc. System

Communicate with clients via email or conference calls

Accenture Dec 2014- May 2015

Payroll Team-Contract

Provide assistance to more than 323,000 employees; offices and operations in more than 200 cities

Process and Evaluate W2’s on Oracle Siebel Call Center, TALKS (Equifax, Citrix-Production /Year-End, SAP)

Research and Reconcile incorrect W2’s and create W2-C’s.

Assist employees with updating their time & expenses correctly for Illinois and Multi-States.

Test Local Work Instructions (LWI) for Off-Shore in India

LaSalle Network

SIRVA Worldwide Relocation & Moving Jun 2014- Dec 2014

Global Compensation Specialist-Contract

Served as subject matter expert in payroll services for international clients

Handled multi-state payroll for 2,000 plus employees

Created and delivered payroll instructions for client’s local payroll providers prior to local deadlines based on compensation worksheet

Worked with client’s tax providers when additional hypothetical withholding calculations were required

Received local payroll results and uploaded gross to net pay results into the compensation system, creating the Payroll Reconciliation report

Completed payroll reconciliations monthly- amounts instructed versus amounts paid locally

Created shadow payroll reports, collected additional compensation elements (non-payroll) from client and their third party providers for inclusion in the total compensation collection process

Prepared and delivered total compensation reports per client schedule for review

Answered queries from client teams, client’s third party providers and client’s tax provider; works with SIRVA Global Assignment Consultant to ensure assignee was alerted when changes to compensation would occur and that any changes were thoroughly explained

Chicago Public Schools Dec 2001 – Aug 2013

Payroll Specialist

Maintained Oracle; IPACT; Kronos, SPS; iProcurement purchasing; IAMS internal account system(s)

Performed weekly/monthly payroll & benefits update and maintenance

Researched discrepancies and processed payroll corrections

Processed wage assignments, garnishments, child support orders in compliance with federal and state laws

Recorded salary adjustments for union and non-union positions

Assisted with the recruiting, interviewing, and onboarding of CPS employees

Managed school’s use of discretionary and categorical funds, including budget transfers

Assisted with internal accounts, state, and all other authorized audits (school budget, petty cash, travel)

Processed vendor applications, negotiation RFP’s for non-profit vendors and contractors

Assisted legal dept., principals, supervisors, union officers and employees regarding disciplinary procedures

Provided staff support for open enrollment and the implementation of health & wellness

ADDITIONAL PROFESSIONAL EXPERIENCE:

Linc Capitol Senior Portfolio Manager September 2000 – September 2001

Fleet Capital Corporation Collections Representative July 1998 – September 2000

Chicago Tribune Company Customer Service & Dealer Representative March 1989 – April 1998

EDUCATION & CERTIFICATION:

Northwest Indiana Society for Human Resource Management October 2012

HRCI PHR/SPHR Certification Preparation Course – NWI SHRM Chapter #270 Gary, Indiana

Concordia University M.A.T. Education River Forest, Illinois December 2004

Chicago State University B.S. Business Management Chicago, Illinois May 1998

TECHNICAL SKILLS:

Microsoft Word, Excel, PowerPoint, Access, ADP-EV4, ADP-EV5, ADP Workforce Now, Time and Attendance, HRIS PeopleSoft, Kronos, Ceridan, Oracle, E Tracking, Aims/Outlook

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