Customer Service Manager
Resume:
Avishek Khanal
Mobile: +977********** / +977**********
Landline: +977-********
Email: *************@*****.***
Objective: -
I am a self motivated, hardworking and committed individual that enjoys challenges and works very well under pressure. My career goals doesn’t only include being a successful and creative people of the era but also include being nice people to people I work with, to the people I serve and to the people I work for. My career summary will not have lists of organizations but will definitely have a list of appreciation from head of the organizations, customers, colleagues, and even from other industry players and competitors.
Language known: - Nepali, English, Hindi and Bhojpuri
Academic Qualifications: -
Level
Recognizing Body
Year Passed
Major Subjects
School Leaving Certificate (SLC)
SLC board, Nepal
2001
English, Science, Math, Computer
10+2
(Equivalent to A level)
Higher Secondary Education Board, Nepal
2003
Business, Economics, Accountancy,
Math’, Computer
Bachelor in Business Studies
Tribhuwan University, Nepal
2007
Economics, Business Law, Finance,
Marketing, Banking, Strategic Management, Project Management.
Certificate IV in Hospitality & Commercial
Cookery
Holmes Institute
2010
Rostering staff, Customer service management, Management and Communication, Economics and Global Impacts.
IELTS
Cambridge
2014
International English Language Testing System
Computer Ms. Office and basic
NIIT
2006
MS Word, MS Power Point, MS Excel
Professional Experience: -
Cook/Manager
May 2014 – Till date, Royal Food Café, Hattiban, Lalitpur
Maintain records of goods ordered and received.
Locate vendors of materials, equipment or supplies and look them in order to check product availability and sales.
Prepare and process requisitions and purchase orders for supplies and products for the kitchen and restaurant.
Control purchasing department budgets.
Cooking and helping Chef in the kitchen.
Responsible for buying, selling and disturbing materials, equipment, machinery and supplies.
Cook/Shift In charge
Feb 2010–March 2013, Himalayan Delicacies, Gold Coast, Australia
•Responsible for inventory and order control.
•Created a custom designed menu for private clients and for special occasions and implemented a catering system.
•Food and safety supervisor from Gold coast City Council, Gold coast Australia.
•Cooking different dishes like butter chicken, Indian and Nepali Cuisine
•Taking responsibilities in absence of Chef.
Assistant Cook
May 2008- March 2009, Sea Food Empire Pty Ltd., Surfers Paradise, Australia (Full time)
Baking Seafood.
Maintain and monitor inventory levels
Ensure effective merchandising of products within the store
Cooking all baked items
Deep frying all frying items
Scaling, filleting-boning all the fish items.
Telephonic conversation with customer, suppliers and retailers.
References: -
Warrick Thompson
(Manager of Seafood Empire Restaurant)
Surfers Paradise, Gold Coast
Mob. +61-426******
Prashun Kumar Upadhyay
(Owner/Manager Himalayan delicacies Southport 4215,Australia
Ph. No: -+61-755**-**** / +61-413******
www.himalayandelicacies.com.au
****@*******************.***.**
****************@*******.***
Ashutosh Dutt
Hattiban, Lalitpur, Kathmandu Nepal
(Director of Royal Food Café (RFC))
Phone: -+977-*-*******
Contact this candidate