Customer Service Medical

Tina E. Cash

PO Box ****, West Memphis, AR *****

Phone: 870-***-**** Email: ****-****@***.***

OBJECTIVE

Seeking full-time employment with a reputable company in a position that will advance my skill set and knowledge in new ways.

SKILL SET

Customer Service, Microsoft Office, Internet, 10 Key, Data Entry, Research, Billing/Collections/Insurance, Shipping & Package Handling, Medical Terminology, Safety & Risk Management. EMPLOYMENT HISTORY

Security Officer, Central Defense Security

Gatekeeper for access to secured areas in the FedEx Forum. Continuously observe assigned areas for security risks and document incidents. 9/2015 - Present Seasonal Mail Carrier, United States Postal Services Sorted and delivered parcels to residential and post office boxes. 12/2014 – 1/2015 Financial Advisor, American Esoteric Lab

Reconciled financial errors and insurance claims for medical services. Provided customer service assistance to collect current and overdue account balances. Trained new advisors on proprietary software and policies. 2/2003 – 1/2013 Customer Service Representative, MEDLAB

Interacted with clients via telephone to accept and request payments for medical services. Balanced billing statements with credit and debit transactions. 4/1991 – 2/2003 Receptionist, Methodist Hospital

Greeted patients and medical staff warmly to improve the patient experience. Ordered and stocked medical supplies as needed. Maintained cleanliness and concession services in waiting areas. 5/1989 – 4/1991

EDUCATION

1989 Graduate, West Memphis Senior High School

REFERENCES

Mrs. Shelia Bishop, phone: 901-***-****

Ms. Betty Bennett, phone: 901-***-****

Ms. Katherine Clear, phone 901-***-****

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