Triplicane, Chennai-5, India.
Email id: email@example.com
Known for creativity, resourcefulness, innovation and timely completion of major projects. Highly skilled with a reputation for consistently achieving win-win scenarios. Proactively identifying and resolve problems. . Effective team player with the ability to empower management and to lead teams for achieving company objectives.
A R E A O F E X P E R T I S E
Flexible to work under pressure
Building leadership Productivity
Human Resources Management
Rich experience in people handling.
E D U C A T I O N A L A C H I E V E M E N T S
Master of Management Studies (MBA) Specialization in H.R (2007)
Kerala University, College of Engineering, Kerala, (CET),India
B.A. Corporate Secretary Ship
UNIVERSITY OF MADRAS, Ethiraj College, Chennai, India
Diploma in Computer Applications
Bharatiya Vidya Bhavan, India
T E C H N I C A L S K I L L S
Excellent Knowledge of : MS-WINDOWS, MS-OFFICE ( WORD/EXCEL /POWERPOINT)
Knowledge in Visual basic and C, C++.
C A R E E R P R O G R E S S I O N
Swastham Health services Chennai May 2013 – till now
Admin & Operation Officer
Preparation of budget on monthly and yearly basis.
Collate all call reports and send it to my M.D.,Allocating work, training development and performance assessment are done within timely manner.
Conduct regular operational reviews and audits for preventive maintenance.
Ensure transactions are properly recorded and entered into the computerized accounting system and Preparing expenses report on monthly basis.
Manage distribution of utilities bills and collections of accounts
Assisting staffs in solving operational issues and problems.
Maintain the leave management systemand filing, storage and security of documents
Manage the Manage the repair and maintenance of computer and office equipment.
Supervise customer services and respond to customer inquiries.
Hewlett Packard (HP) Chennai June-2009 to oct-2012
Point of communication
Follow up the teams for escalations.
Responsible in updating escalation tracker.
Analyzing the root cause of escalation and validate it.
Preparing the action plan to be taken by the team for each escalation.
Preparation of Root cause analysis and send to the Operations head.
Receiving Orders from the sales representatives and assigning back to the client by creating request numbers
Allocation of work to the various teams by assigning activities in Siebel.
Raising the tickets for Siebel application tool issues by logging a call or through desktop sharing.
Explaining and resolving the issues and these responsibility have been done on behalf of the team and also for resolving the single user issue
Responsible for attending con-calls for constant interaction with Senior Management. Preparing annual headcount report.
Reviews, updates and maintains proper filing of insurance policy, HR handbook, company doctors’ list, performance appraisal form and training schedules.
Met life Insurance Chennai June-2008 till April-2009
Generating the Manpower reports and the MIS Reports.
Attendance and leave updation. Maintaining and updating employee personal files.
Handling joining and exit formalities. Conducts exit interview
Preparing offer letter and issue to the new employees. Distribution of appointment letter to the new employees
Responsible for employee’s code generation and distributing ID cards for new joiners.
Preparation of Appointment letters and Offer letter and prepare salary report on monthly basis. Recruiting the valuable resources to the company.
Takes charge of HR projects and coordinates with department heads and HR consultants on respective projects.
Coordination with consultancies in recruitment and responsible for the payment to the consultancies for the resources placed by them
Responsible for reimbursement of staffs. Open the salary account for new employees.
Manage Payroll accounting and Asset Management. Ensured that the financial records are maintained in compliance, and recommended changes in procedure when appropriate.
Manage HR related records with regard to the auditors and provide suggestion to the management to update the required records when ever needs arises.
Basco systems Chennai Jan-2007 – May-2008
Consolidation of the MIS reports outlet wise, to gauge their performance.
Maintaining application database and controlling them for placements.
Recruiting IT people to our Clients. Prequalifying and coordinating Screening
Streamlining and maintaining of staff records.
Sourcing the appropriate profile through several Job portals.
Making calls to the selected candidates and and arranging the interview with our clients. Make follow ups with the shortlisted candidates
INTERNSHIPS / TRAININGS / PAPER PRESENTATIONS
‘Organizational Study’ – Report on TANCEM, CHENNAI. (MBA)
‘E-COM PROJECT’ and web design (MBA)
MBA Research Project - ‘Consumer attitude towards Amrutanjan Honey’ in Amrutanjan Ltd, Chennai
Paper presentation - ‘Aviation industry growth’ –.College of Engineering
Industrial project - Internship - ‘Organization Study’ in K.C.P, Chennai.(B.C.S.)
Date of Birth : 31-Dec 1985
Nationality : Indian
Languages known : English / Malayalam/ Tamil