Tammy L. Louviere
*** ******* *****, *******, ** 70123 (504)632248 actofv@r.postjobfree.com
Sales Management
Accomplished, results-driven leader with over 25 years experience in Retail.
Highly qualified in service and sales based positions requiring an emphasis on customer satisfaction in fast paced working environment. Strong interpersonal skills, effective collaboration with management, vendors, coworkers, and customers to build positive and cohesive business relationships.
Multitasking, highly organized individual able to effectively prioritize on a daily basis.
Critical thinker and respected liaison for customer escalation issues; adept at providing creative solutions to customer problems.
Effective mediator, ready to embrace new challenges and contribute to the organization’s overall success.
Core Strengths
Staff Development & Profit and Loss Management Strong Leadership Skills
Empowerment Accountability Consistently Meets Goals
Community Relations Building Conflict Resolutions Performance Management
Personal Mentoring/ Coaching Relationship Building and Retention Self Motivated
Creative Problem Solver
Personal Experience
THE HOME DEPOT- HARAHAN, LA
Department Manager, 2005-2016
Responsible for the day to day operation of multiple departments, maximizing store sales and profitability while working ethically and modeling Home Depot’s core value. Accountable for direct supervision of the work activities of 8 associates, in addition to personnel issues such as selection, termination, performance appraisals and professional development of subordinates. Responsible for maintain sufficient inventory levels through effective product ordering. Analyze trends, solves problems and develop associates in order to maximize contribution to store success.
ACCOMPLISHMENTS:
$2.8 Million in total department revenue for 2014.
$3.1 Million in total department revenue for 2015.
Supervised 3 different departments throughout the store.
Successfully passed the RMA, Retail Management Assessment.
Certified Lift Truck Trainer.
Product knowledge Instructor.
Certified Product knowledge expert in all 12 merchandising departments.
Trained and developed associates: resulting in 4 individuals getting promoted.
EDUCATION
UNIVERSITY OF NEW ORLEANS- NEW ORLEANS, LA
1 year of computer programing, 1995
NUNEZ COMMUMITY COLLEGE- CHALMETTE, LA
EMT, 1996
UNITED STATES AIR FORCE
Jet Engine Mechanic, 1991-1999