CHERRELLE L MASON

actns1@r.postjobfree.com

754-***-**** / 954-***-****

ABILITIES

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Excellent Attendance

Excellent written and verbal communication skills

Extremely productive in a high volume, high stress, environment

Proficient in the use of Microsoft Office, Windows, Word, Excel, Power Point

Can do attitude with attention to detail

Excellent communication and typing skills/

Demonstrate time management and organizational skills/ Skills in public relations

Employment History

Admin/clerical 2010 – 2015 Education Source Coconut Creek, FL

Assists students with admission and registration/ provides guidance in course selection in keeping with the students interests, values and abilities. Assess the student’s stage of development (academic, career & personal) promoting student growth by determining suitable developmental tasks; assists in establishing realistic and attainable academic career goals. Interprets and explains college and university policies, procedures; participates in preparation of orientations and presents academic information to new students. I identified option for student to satisfy degree requirements, evaluate and makes recommendation on petitions and amendments of student programs of study and assists in completion. Recruit potential students by advising them on academic requirements on specific universities & colleges. Help students set up action plans to explore alternative careers and related majors

Cashier/Customer Service:2008-2012 Family Dollar, Northlauderdale FL

My position of a customer service representative at family dollar was basic entry-level retail job duties. Family dollar customer service representative meet and greet customers, assist in sales and answer questions about products and services as well as operating cash registers.

Front desk /Cashier /data entry: 2008 – 2010 Learning Oasis Childcare Center Lauderdale Lakes, FL

Assisted customers and while operating cash registers Provided customer service; greeted parents, answered inbound calls in support of customer needs, distributed office supplies, created faxes, organized mailing list, prioritized tasks,

Data entry Customer Service Representative: 2007 – 2008 First Marketing Solutions Ft. Lauderdale, FL

Answered an average of 100 – 120 customer calls in a day through the call center . Worked as a Representative to ensure customers were given assistance. Answered inbound calls in support of customer needs and relayed outbound calls under AT&T account. Conveyed in a reassuring manner step by step; instructions to resolve application issues. Reviewed and issued audits on information and processes while acquiring excellent typing skills.

References…

Krystal Roberts- 312-***-**** Manager