Marline Martinez
323-***-**** m actfpd@r.postjobfree.com
Qualifications Summary
Communications Major with a strong background in office, sales and public relations experience working towards an opportunity to put my administrative expertise to work for an industry leader. Internships
PR Intern, Fashion Forwards
Los Angeles, CA Aug. 2014 Jan.2015
● Write up celebrity pull sheets
● Social Media projects
● Content Development and brand
positioning
● Designer and Celebrity representation
PR Intern, CLD Public Relations
Los Angeles, CA May. 2014 Aug. 2014
● Build Contacts and Database management
● Press Releases and Magazine clippings
● Organize Events for clients including gifting
suites
● Merchandise Showroom
Career Experience
Chanel, Beverly Hills, CA
Customer Service Ambassador Oct. 2015 Jan. 2016 Assist Boutique Management and Sales Associates with the selling process as needed. Manage the repair process from beginning to end to insure increased client follow up and timely resolution of issues. Assist with the location and processing of charge send merchandise. Support Shipping and Receiving by assisting in the process as needed. Support the Client Experience by consistently elevating the level of service. Bloomingdales, Beverly Hills, CA
Sales Professional J uly. 2015 Dec. 2015
Build and cultivate relationships with customers to become future clients. Contact clients on the arrival of new merchandise and for key selling events. Sell through fulfillment tools and multiple channels to meet the needs of the customer. Actively maintain the appearance of the selling floor while still being aware and available for customers as they enter your department.
Zara, Los Angeles, Ca
Head Cashier D ec. 2014 Jun. 2015
Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods, ensure all departments have sufficient cashiers cover by planning and managing the cashiers daily schedules in liaison with the management team. Train all new hires and current cashiers of new POS System. O pen and close all main and auxiliary registers in a properly timely manner.
John Stewart Company, Los Angeles, CA
Receptionist A ug. 2013 Dec. 2013
Answer multi line switchboard, direct calls, take messages and make emergency calls when situations arrive. Assist with office responsibilities including completing work orders, comment cards, visitor violation forms and other duties assigned by management. A ssist with mass mailings and distribution of documents and mail. Retina Vitreous Associate Medical Group, Los Angeles, CA Front Desk/ File Clerk J un. 2010 Jul. 2013
Answer, screen and forward any incoming phone calls while providing basic information when needed. Design electronic file system in order to organize patients charts. Perform a wide variety of administrative duties, copying faxing, filing and word processing, scanning, preparing correspondence. Update appointment calendars and schedule meetings/appointments.