Juan Ramon Cruz

***** ******* *****, ******, ** 574-***-**** actf5w@r.postjobfree.com

Human Resource and Labor Relations Executive

Results-oriented, bilingual human resource professional with demonstrated upward mobility tapping into 27 years of experience in product manufacturing, medical facilities and military installations. A change agent, slashing costs and improving safety across a diverse, transitioning workforce. Focusing on opportunities to provide human resource leadership in the manufacturing sector at the plant, division or regional level.

AREAS OF EXPERTISE

Operations

Strategic Planning

Reorganization

Succession Planning

Workforce Training

Safety Programs

Contract Negotiations

Union/Labor Relations

Personnel Forecasting

Labor Resolution

OSHA Compliance

Workers’ Compensation

Volunteer Leadership

Privacy Compliance

Program Development

Onboarding Process

Financial Management

Affirmative Action Plans

PROFESSIONAL EXPERIENCE

CRANE COMPOSITES – CRANECO GROUP, Goshen, IN 2014 - 2016

Human Resource Manager

Crane Composites is the engineering materials division of CRANECO, a publicly traded company. Primary responsibilities, to provide human resource support and customer services to internal business partners.

Multi-departmental business partner facilitating and collaborating on recruitment, hiring, policy development, planning and organization development.

Manage recruitment and retention efforts.

Facilitate all on-board requirements for new associates and support associates.

Generate action plans, job training, skills and capabilities, and workforce rotations.

Perform management training on ethics, supervision and other workforce support.

Creator of an onboarding program, “Voices of Success,” that target high potential associates for upward mobility and access to the organization’s global knowledge base.

Produce a program strategy to improve two-way communications, “Quality of Life Committee” provides an open forum for employee and management discussion around workforce issues.

Articulate company policies and procedures in English and Spanish.

MORGAN CORPORATION, Rydal, GA 2011 - 2014

Regional Human Resource Manager

The largest corporation in the U.S. truck body building sector (Class 6 & 7). Clients included Penske, Lowe’s and U-Haul. Primary responsibilities, to deliver Human Resources support to three manufacturing facilities and two service centers located in GA, FL and TX.

Member of senior leadership team involved in all aspects of overall business decisions regarding Human Resources.

Re-designed compensation program over the period of 12 months, to reward attendance, performance, productivity, and reduce turnover and training cost.

Managed recruitment and retention of hourly and salary employees.

Developed, designed and implemented new policy manual for all locations to cover over five different states.

Oversee plants communication process, leading to a culture change from hostile and combative to participate and collaborative.

Introduced “Quality of Life” committee and effectively circumvented labor disputes.

Redressed OSHA audit penalties which resulted in fine reductions from $125,000 to $50,000.

Facilitated welding training program by partnering with local community colleges.

ACUITY LIGHTING GROUP, Cochran, GA 2010 - 2011

Human Resource Manager

Acuity Lighting Group operated a product manufacturing facility under the Lithonia Lighting brand. Primary duties, focused on Human Resource oversight during impending plant closure.

Hired appropriate staff to maintain labor relations emphasis on safety and environmental responsibilities, corporate support in recruitment, and legal compliance.

Implemented a corporate citizenship program.

Reduced overall accident rates and lost workforce time by 80%.

Participated in two lean manufacturing events.

GREATBATCH MEDICAL, Indianapolis, IN 2009 - 2010

Regional Human Resource Manager

Greatbatch Medical and Orthopaedics are a part of the global family of businesses which included cardio and neurology equipment and instruments. Responsible for overall human resources for Indiana facilities.

Recruited and trained non-exempt employees.

Managed compliance with multiple regulatory agencies.

Assembled diverse, lean manufacturing teams.

Identified ISO issues and remedied to achieve full compliance.

Engaged process improvement strategies by streamlining job tasks to deliver $75,000 in savings.

CEQUENT TOWING PRODUCTS, Goshen, IN 2004 - 2009

Human Resource Manager

Cequent manufacturers and distributors of towing products and accessories. Responsibilities centered on Human Resource Information Systems management, workplace diversity, administration of salary and compensation, performance reviews, benefits, and safety programs.

Successfully negotiated first and second term collective bargaining agreement.

Negotiated agreements for joint Kaizen and Project events with the union.

Responsible for responding all grievances and arbitration including, de-authorization of union dues, recognition process at the NLRB level and lean implementation programs.

Achieved a reduction in workforce injuries and illnesses by 80% reducing work accident disruptions.

Applied performance improvements to equipment maintenance, saving $60,000 in revenue.

Responsible for the oversight of Safety and Environmental Programs, Worker’s Compensation administration.

Responsible for the oversight of employee benefits, to include Health, Dental, Vision programs. STD/LTD and savings plans.

Established “Quality of Life” committee delivering an overall improvement in plant employee moral.

AMERICAN ORDNACE, LLC, Milan, TN 1998 - 2004

Human Resource Director

American Ordnance a Mason Technologies Company operates the Milan Army Ammunition Plant that loaded, assembled and packed munitions. Charged with the overall strategic direction and administration of human resources and industrial medicine programs, exempt and non-exempt employee compensation, and operational oversight of industrial medical facilities.

Directed all human resources for one of the premier munitions loader and testing for the U.S. Armed Forces and Allied Countries. With a combined workforce of 3,000 associates.

Designed compensation program by consolidating job groups & skills and capabilities and training needs to increase multi skills workforce.

Modified talent acquisition program to attract highly skilled talent to be introduce to defense munitions contractors’ programs.

Updated all H.R. Policies and procedures for multi-state use.

Served on Benefits and Compensation Board, including defined benefits.

Negotiated seven collective bargaining agreements for three plant locations.

Enhanced union avoidance through training.

Introduced electronic time keeping system.

Reduced overall work related injuries and illnesses by 70%.

Disseminated ethics guidance, compliance to sales force for approved countries.

Outsourced an internal medical facility which generated a cost savings of $700,000 annually.

Mason Technologies 1993 - 1998

Human Resource Manager

Mason Technologies Company operates the Public Works Department for the U.S. Naval Base Roosevelt Roads, Ceiba Puerto Rico, Guantanamo USN Base, Cuba, ST. Thomas & St. Croix USVI and Antigua Naval stations. Mason provided transportation, facilities, utilities, maintenance are repairs of vehicles & equipment for all facilities.

Directed all human resources needs for multiple locations.

Manage Service Contract and Davis Bacon Act programs including wage determinations and Benefits

Designed SCA & DB compensation and benefits programs

Responsible for the oversight of Safety and Environmental Programs, Worker’s Compensation administration under the Defense Base Act.

Established “Quality of Life” committee delivering an overall improvement in facilities employee morale.

Negotiated two collective agreements with the Teamsters and Steelworker’ Union.

Directed union avoidance campaigns in St. Thomas, St. Croix and Cuba facilities with 100% success.

Brown & Root a Haliburton Company 1988 - 1993

Project Manager

Brown & Root operates the Public Works Transportation Department for the U.S. Naval Base Roosevelt Roads, Ceiba Puerto Rico, which included transportation, maintenance are repairs of vehicles & equipment and air field operations.

Provide leadership for the successful day-to-day operation of the facility.

Work closely with quality personnel to review contract compliance consistency while monitoring trends and areas of improvement.

Review established maintenance schedules for all departments to insure established quality services are met while operating at the highest efficiency possible.

Coordinate the hiring and training of all manufacturing personnel.

Monitor operation expenses and research ways to reduce costs while maintaining process quality.

Work closely with the Environmental Health and Safety Manager to ensure all members of the manufacturing team are aware of safety policies to provide a safe workplace for our employees.

Develop and execute the plant manufacturing budgets.

Analyze workforce requirements.

Conduct performance appraisals and provide coaching and guidance to all operations employees.

Encourage and promote operating in a continuous improvement environment.

Remove production constraints; allocate human and equipment resources and direct production employees to attain all established goals.

Remove waste and constraints from the production process to improve efficiencies and enhance productivity.

Work with purchasing manager to develop and improve supplier relationships.

Coordinate the relationship with US Navy Contracting Officer. Demonstrated understanding of the principles and applications associated with manufacturing operations, maintenance and engineering.

EDUCATION AND TRAINING

Bachelor of Science, Business Administration, University of Puerto Rico, Humacao, Puerto Rico

Certified, Service Contract Act Compliance, Department of Labor

Certified, Davis Bacon Act Compliance, Department of Labor

Certified, Six Sigma – Green Belt

Member, Society for Human Resource Management

2001 President, West Tennessee Personnel Association

MILITARY

United States Navy - Active Duty and United States Army – Reservist

LANGUAGES

Bilingual in English and Spanish

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