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Customer Service Representative

Location:
Norfolk, VA, 23508
Posted:
February 03, 2017

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Original resume on Jobvertise

Resume:

Yvonne Kamegne

W **nd Street, Norfolk, VA *****

252-***-**** acteqa@r.postjobfree.com

EDUCATION

BSc. Candidate in Marketing, GPA 3.7 Expected date of graduation Dec. 2015

Major GPA: 3.9

PROFESSIONAL SUMMARY

Entry level marketer passionate about building productive relationships with clients partners, and team members.

New customer acquisition expert who emphasizes a mix of online and offline strategies. Well-versed in identifying

market trends and customer needs to create highly-targeted market campaigns.

Brand development Brand recognition optimization

New customer acquisition Knowledge market trends

Stakeholder relations Strategic media placement

Multi-media marketing Microsoft Office Suites

Channel strategy Leadership and conflict resolution skills

Trade shows Communication skills (English and

French)

Account management

PROFESSIONAL EXPERIENCE

Customer Service Representative at Econolodge June 2015

Work directly with customers, and respond to their needs

Answer phone calls and take the order of customers

Model program participation and appropriate interaction customers

Sale room, advertise the hotel and give the best customer experience

Team Coordinator Apr. 2013 Aug. 2013

Camp Fernwood-Summer Camp for Girls, Poland, Maine-US

Supervise as many as 12 staff members and up to 75 children on a daily basis

Teach young staff to foster positive youth development

Work closely with parents and families

Model program participation and appropriate interaction with children

Coordinate staff training

ACTIVITIES AND HONORS

NSU Womens Tennis Team Member Jan. 2012 Dec. 2015

Norfolk State University, Norfolk, VA

Deans List in 2012 and 2014

Member of Chi Alpha Sigma, Eta Chapter of the National College Athlete Honor Society (NCAHS)

2012 Most Valuable Player and Rookie of Year

MEAC Conference Academic Honors and Member of the ADs Honor Roll

Ronald McDonald House Charities Community Service

Additional Language:

Perfectly fluent, speaks, write: French and English

Moderate in: Spanish

References available upon request



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