Billy Jack “Grover” Decker

*** *. ******* **** **** C221 Phoenix, Arizona 85014

480-***-**** (Home and Cell) • actadm@r.postjobfree.com

EDUCATION

Bachelor of Arts in U.S. History Arizona State University Oct 2015-present

Master of Education, Counseling and Higher Education Northern Arizona University May 2003

Bachelor of Arts in Liberal Studies, Liberal Studies Northern Arizona University May 2001

STUDENT AFFAIRS

Community Director, University Housing, Arizona State University October 2007- February 2014

Provides collaborative leadership with Assistant Director over the assigned area and serve in the Assistant Director’s absence for immediate concerns

Manages and supervises the daily management of the assigned residential area to ensure adherence with established guidelines, policies, standards and requirements

Implements and administers goals, objectives, policies and procedures to ensure ongoing ability to anticipate and meet the residents’ changing needs

Evaluates effectiveness and provides feedback regarding established guidelines, policies, standards and requirements

Implements programs in support of the strategic goals and objectives of Educational Outreach and Student Services (EOSS), University Housing and Residential Life to include spirit, pride, and tradition

Supports and assists with implementing strategies for the recruitment, selection and training of professional and student staff

Supervised, evaluated professional staff, Community Managers (CM), Assistant Community Directors (ACD) and student staff, Community Assistant (CA) and Residential Review Board (RRB)

Oversees response to escalated crisis situations within residential communities in collaboration with appropriate University agencies and partners

Serves in an on-call rotation to ensure proper coordination of services for crisis management according to university and department protocol

Provides professional development for staff on a one on one and group basis, and through leadership training workshops and seminars

Maintains a university assigned purchases card; reviews and authorizes expenditures; makes fiscally responsible decisions concerning university funds and resources for an $40,000 budget

Assists with special projects and serves on department and university committees as assigned

Provides oversight of all front desk operations and customer services

Communicates and interacts with parents and guardians per university policy

Promotes sustainable practices within assigned area

Direct supervision Trained and developed new professional staff members

Assist with selection, hiring, performance management, and training of staff

Independently managed payroll and all operations for a 24-hour front desk

Counsel and advise students in times of crisis and connect them to campus resources

Work with Students Rights and Responsibilities to address Student Code of Conduct and Residential Life policy violations

Develop and promote inclusive communities

Creating and coordinating first-year and upper-class residential programming models around Validation Theory, Good to Great, and the Inclusive model

Student Services Coordinator, School of Forestry, Northern Arizona University July 2006 - October 2007

Academic Advisor for the School of Forestry for degree progression and class scheduling

Assisted Students with career development through training in class and workshops, coordinated on campus-employer visits and recruited potential employers for information sessions and interviews

Provide referrals to on-campus support services and assisted students with registration, payment and financial aid

Coordinated Forestry Student Ambassadors program selected, interviewed, trained and evaluated

Coordinated events/schedules and educational programming

Recruited students to the university and School of Forestry through University and School Orientation programs, University Open Houses and other recruitment events

Analyzed enrollment data to assess effectiveness of recruitment and retention strategies

Create publications and online presentations about The School of Forestry for internal and external marketing

Develop and maintained recruitment materials, brochures, postcards, information packets, web sites, and portable displays

Worked closely with Coordinate programs with residence life for the Forestry learning community

Assisted with event planning for students organizations with Forestry club and Xi Sigma Pi Honor Society with projects and activities

Admissions Counselor, Undergraduate Admission, Northern Arizona University August 2004–July 2006

Supervised four Senior Admissions Interns and 11 Admissions interns

Coordinated over 200 group tours per year, ranging from elementary school to adult education programs

Managed a recruitment territory, both in-state and out-of-state, including the Navajo nation and Hopi Native Americans communities and reservations

Presented information to high school student in surrounding school districts

Advised students and parents regarding academic policies, procedures, general admissions requirements, orientation, and financial aid

Worked with alumni, parents, and students at admissions events, both in-and- out-of-state

Managed and Coordinated group and individual tours for Undergraduate Admissions

Evaluated applicants for admission to the University

Analyze data from group to individual tours with semester reports on statistics on demographics

Served as a liaison for the School of Hotel and Restaurant Management on admissions issues

Performed as the University mascot at Admissions events

Resident Director, Housing Office, Embry-Riddle Aeronautical University July 2003 – August 2004

Served as Acting Director of Housing when Director was absent

Directed overall management and operation of residence halls

Adjudicated policy violations

Recruited, trained, supervised, and evaluated 37 Resident Assistants

Implemented and created leadership programming for Resident Assistants

Planned, coordinated and created all first-year housing programming for 500 students raging from academic, diversity, social and career planning

Created and published the first-year experience program calendar of events

Developed a pilot program for an engineering and business living learning housing community

Assisted, coordinated and planned for housing assignments

OTHER PROFESSIONAL EXPERIENCE

THE PHOENICIAN RESORT 1988-1998

Managed and supervised 3 acres of swimming pools

Assisted with the training to the Five Star Five Diamond standard

Created a budget and menu planning with the chef for special events

Supervised, hired, trained and scheduled the restaurant team for a rotation of every two weeks

Created inventory reports to supplies ranging from food, alcohol and specialty items for the restaurant and special guests

COLLABORATIONS AND PARTNERSHIPS

ARIZONA STATE UNIVERSITY

Customer Service Committee 2013-2013

Game Day Committee 2010- 2014

Walk Your Wheels Committee 2011- 2012

Mental Health Committee 2011- 2012

Student Engagement 2007- 2014

Professional Staff Training, University Housing 2008- 2014

Professional Staff Search Committee 2010- 2011

Residential Review Board Committee 2008- 2011

NORTHERN ARIZONA UNIVERSITY

School of Forestry Curriculum Committee, School of Forestry 2006- 2007

University Academic Continuation Committee, School of Forestry 2006- 2007

University Central Advising Team Committee, Northern Arizona University 2006- 2007

PROFESSIONAL DEVELOPMENT

ADVISOR POSITIONS

Residence Hall Association, Arizona State University 2011-2014

Assisted the student staff with student to student leadership training with the RHA executive board

Advised the RHA maintained a university assigned purchases card concerning university funds and resources for on a $350,000 budget

Assisted executive board with educational programs for the entire ASU Tempe campus that get anywhere between 4,000 to as low as 500 students

Residential Review Board (RRB), Arizona State University 2008- 2011

Created and trained 6 professional staff

Created learning outcomes for the professional staff and student staff

Developed and maintain internal and external partnerships with variety of offices

Assisted with the hiring, training, of 12 peer board members each academic year

Participated in the review and update of the Residential Review Board manual each academic year

Participated in the review and re-write of the RRB manual

Supervised 4 RRB Chairpersons

People Respecting Individuals and Sexual Minorities, Northern Arizona University 2004- 2007

Provided support and feedback to the Senior board

Counsel and advise students

Served as advisor at programs, trips, leadership conferences, and weekly meetings

Assisted and Co-Created educational, Social Programs for students, staff and facility on behalf of the gay, lesbian, bisexual, transgender and questions community

Participated, helped advise in the Day of Silence, National Coming Out day, transgender and other educational events

Grand Families Student Club

Serve as advisor at programs, leadership, and weekly meetings 2012- 2014

Connect students that were raised by grandparents to students and departments

Founding advisor started in 2012

PRESENTATION EXPERIENCE

“Spaceship Survival”, Arizona State University 2013

“Residential College Partnership”, Arizona State University 2012

“Coaching a staff member out of the job”, Arizona State University 2011

“Risky Business, Colleges can run like a business?” Arizona State University 2011

“Something is WRONG, Dealing with emotionally charged student/s?” Arizona State University 2012

“Programing/Educational Residential Arcadia”, Arizona State University 2009

“Got Meds, What kind are students taking?”, Arizona State University 2009

“Good to Great Desk, Standard Desk Practices”, Arizona State University 2008

“Leadership and Abraham Lincoln” Arizona State University 2008

“Think Pink, A Whole New Mind NASPA Conference” 2008

“School of Forestry”, Northern Arizona University 2006

“Undergraduate Admission Presentation”, Northern Arizona University 2004

ADDITIONAL TRAINING AND CERTIFICATION

Diversity Training 2010

Motivation Interviewing 2009

Strengths Quest 2009

The Oz principle 2009

How to Deal With Difficult People 2008

Adviser Recognition and Training Institute Certification (ART) 2008

SOFTWARE SKILLS

MS Office Suite, Office for Apple computers, People Soft, Advocate Judicial Management System (Advocate), Blackboard, Dashboard, Residential Management System (RMS)

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