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Manager Service

Location:
Gaithersburg, MD
Salary:
150000.00
Posted:
April 08, 2016

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Resume:

ANGELA FORD

**** ******* *** **

Washington DC **011

act94j@r.postjobfree.com

202-***-**** 202-***-****

PROFESSIONAL PROFILE

Success-oriented financial services professional with 20 years in field of

automotive financing exemplified by a positive attitude and a steady

increase in responsibility. Customer-satisfaction

focused/Results-motivated: Excellent written and oral communication skills.

Interact with people of diverse backgrounds. Team player with the ability

to work independently on multiple assignments and under pressure. Creative

problem solver: Seek out financing opportunities for clients with blemished

credit histories. Provide advice to clients on steps to correcting credit

problems.

Significant Accomplishments

Designed and established finance department for Simmons Select Auto,

including establishing eight banking/lending connections. Made the

transition from Finance to Service and improved my CSI score to 97.3 as a

Service advisor.

Relevant Professional Experience

12/2011 TO 3/12 Finance Director Antwerpen Auto World Randallstown Md

10/09 to 08/2011 Service advisor waldorf Volkswagen SUBARU WALDORF Md

04/04 to 01/09Loan Officer Greenway Financial Falls Church, VA (part-time)

10/04 to 11/07 Finance Manager Southern Automotive Group Waldorf, MD

05/03 to 04/04 Loan Officer-Secondary Finance Dan air Investment Greenbelt, MD

07/01 to 05/03 Director Henry Gay Auto Group Laurel, MD

03/00 to 03/01 Finance Director Simmons Select Auto Bowie, MD

09/99 to 03/00 Finance Manager Rosenthal Nissan/Mazda Tyson’s Corner, VA

01/95 to 09/99 Secondary Finance Manager Rosenthal Toyota Lanham, MD

Relevant Skills & Training

Georgia peace officer/ Passed the Maryland Sheriff Exam.

Significant knowledge of mortgage loan financing including preparation of

loan packages for lenders, initial credit interviews and loan status update

meetings with clients.

Personal computer skills including CoBol, WordPerfect, Lotus Office,

TMO-Loan System and RUMBA Office for Netware

Finance and Insurance Course through Rosenthal Toyota from Scott Siegel (Pat Ryan F&I School)

Education

Friendly High School–Fort Washington, MD. Graduated June 1988

Bank References

GARY MUMFORD REGIONAL ACCEPTANCE CORP. 443-***-**** 800-***-**** TOM

TOMPROS 443-***-**** ADS ATLANTIC DEALER SERVICES LLC, WILL REED

AMERICREDIT LANDOVER OFFICE JESSICA BONIN WELLS FARGO 301-***-****

DEALER REFERENCES Woody Hodges 410-***-**** Cap One Bank Marc Gendleman General Sales

Manager 410-***-**** BOONIE JEAN HAMMETT 703-***-****



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