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James (Jim) Pitchford

***** ***** ******* # **

West Point, Ky. 40177

Contact info: Home and cell number: 502-***-****

E-mail: act8fn@r.postjobfree.com

Resume of James Pitchford

SUMMARY of EXPERIENCE:

Strength in APQP implementation in areas of PPAP submittals with warrant letter approval.

This includes writing and designing both control plans and FMEAs. Also very good at

problem/solving using such methods as 8-D’s, fishbone and 5-why analysis. Very strong in

blueprint reading, GD&T, SPC and process implementation and changes. Strengths also in

customer relations and liaison work between plant personnel and management. I am also

familiar with start-up importance at the beginning of SOP. Containment activities and the

increased level of containment at SOP. I ask that you take a few minutes to fully view my

resume and I believe you will learn that I am talented in several areas of quality control.

EXPERIENCE:

JCIM- Johnson Controls 2/10/15 until 6/3/15

I worked at this company as a contract worker through JC Malone staffing, located

in Georgia. The contact person is Jeanette Tousignaut, phone: 770-***-****. I was

hired to transfer control plans to a new system, create control plans for tools that did not

have control plans, review all old control plans and up-date. I completed this task in

5-months re-working 230-control plans for the entire number of tools within JCI. When

complete they met all necessary APQP and PPAP standards.

Metro County Government/Riverside historic home

I am presently employed here. Have been a seasonal employee for several years. Duties

Explained in below. But I will work there until Dec. 31, 2015. I am a seasonal employee.

I presently still work at this site as a part-time employee. Effective as of 03/01/15. If

another full-time opportunity presents itself to where I have to leave this job, that will not

be an issue. I continued to work part-time here while working at JCIM.

Martinrea Heavy Stamping

Supervisor-Quality Manager: Arthur Gipson 931-***-****

Start Date: 01/28/2013 to 06/28/2013 Direct hire position

My title was Quality Liason. I worked for the Martinrea in Springfield, Tennessee, but I actually

worked at the Martinrea in Shelbyville Kentucky as there representative. They had a 3rd party

sorting company named Pegasus sorted all their parts 100% when I arrived. I set-up a program

to record, evaluate, and communicate issues back to the plant in Springfield to where improve-

ments could be made on problems. As time went by the problems and issues decreased, and

the supporting documentation supported there removal from 100% sorting activities. They

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are now off 100% sort, due to my work and supporting documentation, and engineerng reviews.

I also proved to be there customer service contact at the plant. Performing a count 3-times daily,

and once on Saturdays and Sundays, to make JIT delivery much more efficient.

Metro County Government/Riverside historic home

Supervisor –Site Manager: Patti Linn 502-***-****

Seasonal part-time position primarily on the weekend, but definitely direct hire

1st season worked. Started 09/27/2011 to 07/01/2012

2nd season worked. Started 03/01/2013 to 12/31/2013

3rd season worked. Started 03/01/2013 to PRESENT

I have worked for the county since August of 2011 in their employment. Prior to that I worked

at this facility as a volunteer since 1994. I have worked as a volunteer as a tour guide, garden club president, gift shop and opend and closed facility as wel.

As an employee I do the same functions listed above and in addition I open and close the facility on

occasions, responsible for security at the site, work special events, work with children during the week with an on-going archaeological activity at the site (which happens in the spring and fall).

I also do any additional activity at the site that may be needed.

EHD Tech Engineering Services

Supervisor/Program Manager: Michael Huffman 205-***-****

Started 01/15/2011 to 03/30/2011-CONTRACT: Quality Engineer

The company above was hired by Inteva Products who hired me to do 3rd party problem-solving activities at Summit-Polymers in Elizabethtown Kentucky. Summit was one of Inteva’s 5-worst suppliers during 2010. Therefore, they were set-up under a QFS focus program.

Which was a planned and focused program of improving their quality through audits, weekly meetings and utilizing the 5-why process.

AMREP Inspectors Sever ices

Supervisor/Program Manger: Isabel Ingco 954-***-****

Started 11/02/2010 to 02/28/2011-CONTRACT: Quality Inspector/Supervisor

I worked at a company in Riverport in Louisville Kentucky named Cafe Press. I was

comtracted by AMREP, but the company I am actually performed work for was Cisco.

They made Video-flip-recorders, shipped them to Cafe Press who printed images on the

outside and then were shipped to customer. I was hired to set-up a 3rd party sort during

their peak season which was Christmas season.

ASR Contractural Services

Supervisor: Carl Walter 631-***-**** Extension: 241

Started 10/01/2010 to 11/02/2011 CONTRACT: Quality Inspector

I worked in Cleveland Ohio for a company named Dupont. There # 1 customer that they

were having problems with was Pratt-Whitney, they made clamps and tri-locks. They

were under 3rd party inspection and I was a 3rd party inspector as a data collector.

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I collected data using the quality Plan-inspection standard as my road-map. Also, reviewed

the blueprints for accuracy. I performed this data collection using such measuring equipment as a CMM, calipers, heighth gages, microscopes, gage pins, mics (digital and non), micro-vu, and comparators.

Select Media Services-LLC- 1685 Boggs Road. Ste. 400 Duluth, Ga. 30096

Supervisor: Leslie Long 502-***-****

Started 04/10/2010 to 10/04/2010 Store Merchandiser

I worked part-time servicing magazines at 2-Kroger stores in Elizabethtown Kentucky, and

any additional locations that were available for me. I serviced magazines and books for this

company. My primary customer was the Kroger stores and occasionally the Wal-mart stores

in Elizabethtown, Ky.

R&J Real Estate Investments/Concordia realty Louisville Ky.

November 2002 to Present.

I owned and operate this company as a dual company. Having my real estate broker’s license in Kentucky I owned and operated Concordia Realty as a real estate brokerage firm. This company listed, sold and managed properties. R&J Real Estate Investments bought properties in my name and a partners name, some were rental and some were sold for profit. However, all transactions were managed by Concordia realty. I still own and operate 8-pieces of rental property in the Louisville Kentucky area. I have closed Concordia realty as a company and just own and

operate R&J Investments due to the costs of maintaining my license and the downturn in the real estate market.

DANA INC. Dry Ridge Ky. 41035

March 2007 to May 2008 This was a direct hire position

Quality Engineer (Company down-sizing)

Utilized the PPAP and APQP approval process for new program approvals for

both Ford and Chrysler. Followed new launches and trial builds for E/C’s. This

also included design of FMEA’s, control plans, First piece inspection sheets (FPIS),

and all customer requirements for full PPAP package submittals.

Responsible for containment, root cause/problem-solving activity, counter-

measure activity and verification of customer rejects using the 8-D process.

This also included up-date of FMEA’s and control plans and other necessary documentation within the QS, TS requirements.

Used such problem-solving tools as brain-storming, fishbone, pareto analysis,

Process mapping and other tools with identification of problems and collection of data for verification of these problems.

ISO 9001, QS9000 and TS 16949 documentation and certification

Experience in standardizing and implementing work-instructions and training operators and quality personel at the start-up of a new process.

Championed team concept in organizing and establishing new programs. Working w

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DJ/NYPRO Louisville Ky. 40258

March 1992 to October 2006 This was a direct hire position

Quality Engineer-Laid-off (company sold and down-sized), company has since closed. Nature of business was plastics, injection molding.

SPC and statistical analysis experience. I have performed numerous cap-studies and layouts. I have utilized the knowledge from the data provided to adjust processes accordingly on the production floor. I have used this information for part-approval and review, or re-authorization, etc. I am very knowledgeable in the area of SPC and statistics.

Responsible for interaction with customer as a company liaison. When there was a

problem they called me. This was automotive and I worked with such customers as GM,

Ford, Chrysler, Stant, Visteon, Toyota, JCI, TMI, Webasto,

ITW and many more.

Used such problem-solving tools as 8-D problem analysis, 5-whys, brain-

storming, fishbone, pareto analysis, MRB-process, process mapping, etc.

Utilized the PPAP and APQP process for new program approvals for both

Ford and Chrysler. Used the provisional/final approval process for Toyota and Toyota suppliers such as JCI and TMI. Followed and planned processes for new launches and trial builds for E/C’s. This also included design of FMEA’s, control plans, first piece inspection sheets, job-folder design, and submitted all customer requirements for PPAP submittals and approvals. I also up-dated FMEA’s, control plans and other documentation as necessary after completion of problem-solving activities. This was necessary to meet QS and TS requirements.

Responsible for controlling customer data as provided in SPR-reports. This rated the level of customer satisfaction in delivery, quality, prototype and service orders. I helped DJ/Nypro achieve the quality PPM award for 3-consecutive year with Toyota.

A goal of exceeding expectations of a PPM of under 50.

QS9000, ISO9001, TS16949 documentation and certification.

Experience in standardizing and implementing work-instructions, developing new processes and design of new processes, training operators, all at start-up of new customer launches. Also responsible for supervision of employees who performed sorting activities, quality supervisors, sand outsourced sorting companies.

Fill-in for Quality Manager upon his absence for vacation or while traveling.

My biggest achievement and greatest strength in my opinion was understanding and meeting customer expectations. As quality engineer within the Toyota Tier I group I was able to receive rewards from Toyota through hard-work and good

customer relations in the area of PPM rewards. For 4-years DJ received an award for the quality group of exceeding our PPM expectations of 50-PPM for the year.

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PRESCOTECH, INC. Louisville, Ky.

Sept. 1989 to 1992 This was a direct hire position

Quality Technician/Inspector

Performed 100% layouts, and capability studies for external & internal customer

Completed numerous job-folders, inspection sheets, and had hands-on involvement with the customer and production floor employees.

Worked both 1st and 2nd shifts. Responsible for start-up inspection when a press started-up.

Responsible for final piece inspection.

Performed incoming inspection.

Trained in the use of micro-vu, comparators, CMM, calipers, micrometers, etc.

Performed gage R&R’s.

Quality department contact for 2nde shift.

Filled-in for quality manager in his absence, during travel, vacation, etc.

INDIANA ARMY AMMUNITION PLANT Charlestown, Ind.

March 1984 to March 1989. This was a direct hire position

Quality Inspector

Inspected explosive charges for the U.S. government.

Weight and sewing of charges were critical and could be deadly to U.S. serviceman.

Inspection criteria used was military standards/ASTM standards, established

current inspection stands by the government in 1941.

Utilitzed ASTM Mil-standard charts.

Inspection methods used were continuous sampling, tightened and normal inspection methods. Roving inspection methods were also used.

Dimeco Variety-Stores have closed Louisville Ky.

March 1974 to August 1983

Store Manager/ Assistant store manager

Opening and Closing of store.

Balancing books, cash registers, reporting sales and profits by utilizing daily, weekly, and monthly cash/profit reports.

Setting up displays and selling merchandise.

Customer service

Store Security

Ordering of merchandise

Hiring and training of employees. Supervising of employees, and scheduling employees.

All responsibilities related to store operation on a daily basis.

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EDUCATION:

Butler High school graduated in 1972

Spencerian Business college attend 1972 to 1974. Studies were business administration and accounting, did not graduate.

Weikel real estate school 1978 to 1980. Acquired real estate sales license.

Weikel real estate school a 2nd time 2002 to 2003. Acquire real estate brokers license for the state of Kentucky.

Jefferson Community College (JCC)- attended 1986 to 1993. No degree. I have 77-credit hours at JCC.

ADDITIONAL TRAINING AND EDUCATION:

32Past member of ASQ. Have worked and taken ASQ test for certified quality

engineer twice. Would re-establish that certification goal if necessary.

* Quality Problem solving GE, 1994

* Design of Experiments (DOE’s) 2000

* APQP-Planning ASQ-certificate 1996

* CNC-Programming 1992

* L/C Leadership concepts training 1998

* CQE training class March of 2002

* Past member of National and local real estate board of realtors and also local MLS services.

* Past member and officer of KREIA a local real estate investment organization.

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