IT Administrator/System Administrator

MUZAMMIL WARSI

L- Ist H.No.*** St No.*/* *********@*****.*** Home: 011-********

Budh Bazaar Road Sangam Vihar Mob: 075********

New Delhi -110080

Seeking IT Administrator/Hardware & Networking Engineer with a growth oriented organization

Location Preference: Delhi NCR

An Overview

Technically sophisticated professional with nearly 4 years of experience in the area of Software, Hardware and Networking Environment.

Currently associated with Balaji Telifilms Ltd, Mumbai and Delhi as IT Administrator.

Adept in end-to-end development of software and Hardware Product from requirement analysis to system study, coding, testing, de-bugging, documentation and implementation.

Deft at mapping the requirements, custom designing solution & troubleshooting for complex software application and Hardware problems.

Adroit in providing effective resolution to customer queries related to product and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience.

Excellent Communication and interpersonal skills with abilities in resolving complex software and hardware issues.

SKILS SET

Technical

Network Administration Computer Troubleshooting

Computer Networking Computer Servicing

Computer Maintenance Desktop Servicing

Server Servicing PC Servicing

Server Maintenance Technical Support

Printer Troubleshooting IT Support

Functional

Managing requirements gathering, system analysis and finalization of technical /specifications.

Troubleshooting and debugging of the applications.

Managing smooth implementation, application maintenance and enhancement support to the client with regard to the product / software application.

Managing and Providing technical guidance/support to the project team.

Interfacing with clients for business requirements gathering, conduction system analysis and finalizing technical/functional specifications.

Identifying documents related to components and maintaining detailed study of the same as per the product changes, by getting in touch with the product developers.

ORGANISATIONAL SCAN

BALAJI TELEFILMS LIMITED, Mumbai 2014 to Present

Television Serials and Feature Films making Company specialization in TV serials

IT ADMINISTRATOR (Duties)

Installation and maintenance of all systems.

Producing documentation on operational, system and user procedures & guidelines.

Building, configuration and troubleshooting of server and desktop hardware.

Obtaining quotes for supply of goods and services from suppliers.

Designing, implementing and managing Active Directory.

Monitoring the progress of third-party maintenance contract suppliers.

Ensuring that support calls are logged and handled effectively and efficiently.

Ensure adequate antivirus protection & solutions are maintained and updated.

Identify and recommending improvements for E-mail applications & Web-page development.

PROJECT OVERVIEW

Professional Films and TV Serial Editing Lab (Balaji Telefilms Limited)

Student Learning Lab (Institute of Creative Excellence initiative by Balaji Telefilms Ltd)

AAKAASH PRODUCTION PVT. LTD. Mumbai 2012-2014

Ad films, films TV serials making company and Specialization in Animation Projects and services

HARDWARE & SOFTWARE ENGINEER (Duties)

Provided hardware\software installation, server maintenance, trouble resolution, root case analysis, and enterprise- wide LAN/WAN environment.

Traveled to multiple branches to deliver training to new technicians.

Coordinated and oversaw IT projects for ACS desktop Group.

Maintained disaster recovery, smart hands server, and telecommunications equipment.

Troubleshot and diagnosed technical issues, Network security, and backup/restore initiatives.

Supported all standard, corporate mainframe and web-based application.

ACADEMIC CREDENRIALS

Perusing MCA from IGNOU University …….2016

Graduate (B.com) From Delhi University 2011

One Year Diploma Computer Hardware Software and Networking (A+N+) from Brainware Computer Academy Recog. By Jadavpur University…….2009

PERSONAL DOSSIER

Date of Birth : 10th February, 1990

Marital Status : Unmarried

Contact this candidate