Deseria Turner
**** *** **** *****, *********, TN 37076 615-***-**** *************@*******.***
SUMMARY OF QUALIFICATIONS
I am an LPN/Paralegal with strong communication, administrative and organizational skills. Special expertise in the areas of personal injury regulations and compliance. Proficient in numerous software packages including: CPT, ICD-9 and HCSPCS coding, Passport, Scheduling, Medical Filing, Microsoft Word, Excel, Outlook, Billing software database (Altapoint, Medisoft advance) Access,10 key, Medical Terminology, Westlaw, Needles, HIPAA certificate, CRM, Salesforce, EBI, AutoSupport and Order Status.
Education
Middle Tennessee State University, MA in Nursing, Nashville, TN 2014-present
Kaplan Career Institute, Medical Billing and Coding Diploma Program, Nashville, TN 2010
Southeastern Career College, Associate of Applied Science in Paralegal Studies Degree, Nashville, TN 2005
Tennessee State University, Nashville, Licensed Practical Nurse, T N 2001
NATS, Nashville, CNA License, TN 2000
Relevant Experience
Service Source, Nashville, TN 08/2011-present
Super Senior Inside Sales Representative
Operation of 3 district for Mid-Market
Ensure the integrity of client information maintained in the database systems
Generate sales quotations for customers, using dedicated sales database systems
Building a close relationship with customer and field team
Coordinating timeline for the customer
Training new hire for their role as a sale representative
Leadership Roles: Chairman of VSG. Committee Chair of Lean In and OutSource, Peer Program, Buddy Program, Member of Toastmaster and Member of the Diversity Committee Board
Binns and Associate, Nashville, TN 7/2007- 8/2011
Office Manager/Paralegal/Accountant
Operational 4 sites
Ordering supplies (faxing and scanning)
Payroll Processor
Scheduler
Distribute medication to ill patients as well as rehab patients, patient chart as well as demographic
Managing employees
Working with subrogation
Hughes and Coleman, Nashville, TN 2/2006 – 7/2007
Case Manager
Managed Pre-lit 100 clients
Examined medical reports
Worked closely with the attorney and claims representative in resolving legal issues
Prepared legal package for the client and attorney
Provided responses to regulatory and consumer complaints and requests for arbitration
Reviewed and analyzed medical records and bills(faxing and scanning)
Worked closely with claim adjuster in settling cases
Working with subrogation
Stolte Law Firm, Nashville, TN 10/2005 – 2/2006
Paralegal (hired from externship)
Managed case load of 45 clients
Worked closely with the attorney and claim representatives in resolving legal issues
Prepared legal document for litigating files
Interviewed clients
Filed litigation documents in court (faxing and scanning)
Additional Experience
Tennessee Pediatric, Nashville, TN 8/2010-10/2010
Medical Billing and Coder (externship)
Nursing Medical Staffing Network, Nashville, TN 3/2001- 2/2008
Nurse