Customer Service Sales Representative

Name: Naveera Memon

Address: **** ********* **** *** # ***

Houston, Texas 77077

Phone: 832-***-****

Email: **************@*****.***

• Career Overview

• Committed and motivated to work as an Administrative Assistant with exceptional knowledge and decision-making skills. Strong work ethic, professional and great initiative in work force setting with team.

• Work Experience:

Express First Colony: Nov 2011 – Dec 2013

• Assist in personal shopping, creation new looks for women, makeovers

• Created own fashion style blog

• Stylist

Cricket Wireless : Aug 2012 – Sep 2015

• Store leader

• Sales Associate

• Customer Service

• Handle customer inquiries, complaints, billing questions and payment extension/service requests

• Operated cash register as and when necessary

• Handled inventory and stocks

AIO Wireless, AT&T, Verizon, and Sprint Sales Representative: Aug 2009-Dec 2012

• Operated the advance computer registered system and handle high amount of cash, credit and debit transaction

• Guided customers to choose items that reflected their personal satisfaction

• Recommended merchandise with enthusiasm and encouragement to customers

• Maintained knowledge of current promotions, policies regarding payment and exchanges, and

• Security practices

Church’s Chicken: June 2010 – Dec 2010

• Opened and closed the store, counted/handled high amount of cash, created assignments for other employees on daily basis

• Shared product’s knowledge with customers while making personal recommendations

• Provided the highest level of service to customers

• Maintained friendly and professional customer interactions

• Maintained functional and neat environment to make customers feel welcomed

• Verified that all merchandising standards were maintained on a daily basis.

• Volunteer Experience

Houston Food Bank, Houston Tx ( 30hours)

• Packed donated toys for children on Christmas, packed large cartons of canned food and loaded them on truck, and inspected expired or damaged food for waste.

• Cleaned, Sorted, and packed donated for distribution to homeless shelters, food pantries

• Education :

Elsik High School 2010-2013 GPA :3.6735 out 4.0

• Skills:

• Strong Communicator

• Keep myself and staff motivated with positive attitude

• Great public speaker

• Work excellent in fact-paced and team-focused environment

• Quick learning, strong time management and adaptable

• Operate Microsoft Word, PowerPoint presentations, Excel and One Note

• High level of literacy in reading, writing, math and technology

• Talents Awards & Achievements:

• Perfect attendance awards every grading cycle in 9th and 10th grade

• Selected for student ambassador for genesis works

• Selected for HISD student congress member

• Elected for Vice President of key club

• Elected as the president of Upward Bound

• Elected as the President of Ecology Club

• Interests/ Hobbies:

• Sketching, Arts.

• Shopping

• Socializing

• Travelling

• Gadgetry

• Automobiles/engines.

• Gaining experience and knowledge

• Reference:

Muhammad Uzair: Engineering & drafting, Spectra Energy Corp.

******@*************.***

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