Administrative Assistant Customer Service

RESUME

BELINDA WALDRIP CAMPBELL

TWIC exp. */**/*0 HOME PHONE -281-***-**** MOBILE PHONE - 832-***-**** EMAIL - ************@***.***

EDUCATION R. E. Lee High School - Baytown, Texas - Graduated Lee College - Baytown, Texas - 38 hours

9/15/10 - 6/22/15 - QUALITY TUBING - H.R. OFFICE ASSISTANT, INVENTORY COORDINATOR

Worked in inventory. Was in charge of updating both inventory and service jobs by closing jobs and daily transactions to coincide with the actual labor process outside. Reconciled inventory accounts against the general ledger. Entered MTR's (material test reports) and chemistry entry for coils as they arrived from a vessel into our ERP system as well as create receiving reports for accounts payable. Verified orders before invoicing, made sure all items were on the invoice to be billed. Transferred to shipping and receiving to assist the Sr. Shipping Coordinator. Duties were filing legalized documents for overseas shipping; export markings for overseas sailings. Prepared commercial invoice pricing in NOV Quality Tubing's database, printed orders from the database in order to process and complete a shipment. Checked spool numbers to check the status of the spool. Transferred to the HR department to assist potential employee's with job applications. Made packages for new hire orientation. Ordered lunches for new hire orientation. Ordered office supplies and took care of supplying coffee bar, Created and updated files for the Safety Coordinator. Issued parking tags and updated the spreadsheet that contained employee vehicle information and the unit they worked in. Picked up and delivered mail. Assisted with any administrative duties that were needed.

8/7/06 - 6/6/08 - MARSULEX REFINERY ENVIRONMENTAL SERVICES - ADMINISTRATIVE ASSISTANT

Collated and submitted payroll for hourly employees. Made sure new hire information was filled out correctly. Custodian for petty cash. Issued purchase orders for all purchases made. Ordered office and cleaning supplies. Processed accounts payable and handled FedEx shipping. Picked up mail from the post office. Assisted employee's with HR issues. Ensured all office equipment were kept in working order. Used SAP and Excel to do payroll, accounts payable and invoicing. Talked to customers and vendors about orders and invoices. Updated Barge Report in Excel.

9/8/05 - 2/8/06 - CPC/FLUOR - DATA ENTRY & CASE WORKER FEMA/American Red Cross

Worked at a FEMA Call Center that provided housing assistance to citizens affected by hurricane Rita. Each case was reviewed prior to contacting the client/victim. Information was collected by conducting phone interviews to determine the needs of the client. Housing assistance were offered, based upon evaluation of each case. Case recommendations were made using FEMA's NEMIS/DARAC system. Interviewing and screening of the victims of hurricane Katrina were done. Verification of the client's eligibility for assistance was done, and then Red Cross debit cards and or a check were issued. Disaster case records for hurricane Katrina/Rita, using the ARC CAS system were done.

3/11/04 - 8/7/05 - TURNER INDUSTRIES - CLERICAL ASSISTANT

Entered confirmation numbers in SAP for payroll to generate work order numbers to break down hours spent on each job worked by employees. Hours worked by about 80 employees were entered on an Excel spreadsheet for the administrative assistant to enter the hours into the payroll system. Hours for overtime were entered into a separate report. SAP was used to order materials for the job from vendors to create purchase requisitions. A spreadsheet was created to show JEP's correctly and incorrectly filled out. Maintained personnel files. Made runs to the main office to pick up and deliver mail and paychecks.

1/7/02 - 2/13/04 - CERTIFIED TECHNICAL SERVICES, INC. - TIMEKEEPER

Customer service skills included updating employee changes on W4's, etc. Payroll duties included the use of Timberline to enter employee's daily hours. Filled out weekly invoices by creating an Excel spreadsheet to show hours worked for the use of each welders rig. Maintained personnel files. Used the brass system, answered a multiple line telephone with an intercom system to transfer calls. Did a daily absentee report and weekly and monthly incident report. Sorted weekly paychecks and gave them to the foremen to pass out to their crews. Processed new hires and terminations. Kept a log of all incoming and outgoing transmittals and faxes and kept a current master file of purchases for the whole jobsite. Did some accounts payable.

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