Sales Manager

RICHARD A. MILLER

*** **** *** *****: 863-***-****

Sebring, Florida 33870 Mobile 828-***-****

**********@*********.*** Fax 863-***-****

General Sales Manager / F&I Manager / Sales -Automotive Industry Business Professional, Sales Consultant, Financial Advisor Dynamic competitive automotive management professional with 30 years experience in retail automotive industry. Innovative and imaginative professional with proven Management, Sales, Advertising and Marketing skills. Customer satisfaction and the ability to combine cost control and growth through effective staff motivation and training .Results-driven, proven success in building strong, lasting relationships with managers, associates, and customers. Effective communicator who seeks positive resolution to problems through active listening and commitment to integrity. Experienced in analyzing processes and recommending improvements. Professional Experience

Alan Jay Automotive Network, Sebring Florida 2014-2016 Alan Jay Automotive Dealers sell new and used vehicles and a complete line of aftermarket automotive products and services. Alan Jay Automotive Network operates multi franchise stores throughout the state of Florida. General Sales Manager / Auto Ranch USA

Oversee and control daily operations. Perform multi-roles as Sales Manger, Used Car Manager, F&I Manager. Directly responsible for sales, hiring and training of staff, inventory, appraisals, and F&I product sales and deliveries for Auto ranch USA. Provide an environment of trust and respect demanding the highest ethical standards from staff. Previous Experience with Alan Jay Automotive network of 13 years in Sales Management and F&I positions. Build relationships with customers by assisting customers with options to purchase vehicles. Structured loan packages around the customer's needs and credit. Responsible for arranging financing for customers who were credit-challenged or had no established credit. Work with Managers, coworkers and Customers to Determine Finance Program Performed credit interview, prepare credit application. Verified accuracy of all material information on the credit application and submit to lender. Work with numerous banks,credit unions and specialty lenders to obtain loan approvals Sell and service JM&A service contracts, credit life insurance, GAP, and maintenance products Track sales, formulate goals, find products to increase revenue Train managers and salesmen in sales techniques, proper paperwork organization Followed and implemented dealership policies and procedures. Life & accident, Health, Medicare, & Annuities– Current Licensed 2009-2014 Worked as an independent agent state licensed in Life, Accident & Health, Medicare & Long Term Care, and Annuities through Physicians Mutual, Western Southern, United Healthcare, Coventry, Humana, and Mutual of Omaha. Presented products through computer presentations. Wrote scripts for sales presentations. Called and set appointments. Traveled to pre arranged meetings to do presentations, follow up and policy placement. Presented Medicare seminars to groups. Licenses Updated through continuing educa- tion Required Credits. Follow up on book of business to assure customer satisfaction and stability in Policy Placement. Carolina Senior Solutions, Claremont, NC 2009-2014 RICHARD A. MILLER

Cover Letter

License & Certification

Licensed Life & Accident, Health, Medicare & Long Term Care Insurance Paul Cummings Sales Management

JM&A Product and Service Training

Computer Skills

ADP, CDK,CRM, Title Tech, Dealer Track, Dealer Specialties, Red bumper, Profi- cient in Adobe: Audition, Producer, Premier, Photoshop, Word, Publisher, Excel, Pinpoint, Smart Auction, E-Bay, Paypal,

Easily adapts to Programs and Train In effect.

Hobbies Interests and Activities

boating, fishing, hunting, camping, billiards, music production, sound reinforcement. songwriter, guitarist, owned and operated Fear Not Records Recording Studio

Recorded and produced local artists in Christian and contemporary music. Owner of Fear Not Records. Played professionally

Alan Jay Automotive Network, Sebring, Florida 1994-2007 Sales Manger / Alan Jay Automall 1997-2007

Sold and delivered used vehicles at independent used vehicle lot for the network. Appraised used vehicles, desked and worked deals with all sales personnel, Hired and trained sales personnel. Controlled used car inventory for lot. Sales Manager/ F& I Manager/ Alan Jay Chevrolet Olds Cadillac Nissan. 1994-1997 Worked Sales Desk and F&I Ordered new vehicles for inventory. On going training for sales reps and new hires as needed..

Contact this candidate