RESUME

Cathy R. Mulberry

***** ****** **.

Noblesville, IN 46060

317-***-****

act48u@r.postjobfree.com

EXPERIENCE SUMMARY

Marketing and Communications Experience

* Seven years of marketing/communications copy writing experience including creation of press releases, advertising copy, writing for the web, script writing, and catalog creation.

* Over five years advertising project management experience including working with both inside and outside advertising agencies.

* Trade show coordination and attendance for three different companies.

* Public Relations planning and campaign management.

* Web site maintenance and creation including working with HTML.

* Catalog creation including producing copy and photo re-sizing and manipulation.

* Experience with email campaigns and databases.

* Editor of two company newsletters, both print and web based.

**Strengths are advertising copy writing, feature writing, public relations planning, and troubleshooting.

Customer Relations and Sales Experience

*10 years of experience in financial services customer relations, including retention and creation of customer base and handling difficult client situations. Received job-related grief training seminars and attended customer service conferences. Continuous results-oriented performance and high productivity.

* High level call center performance.

* Interned at cable television franchise as sales and re-marketing associate. Also worked as channel programmer.

* Four years working in upscale retail clothing sales including receipt of awards for top sales.

** Strengths are strong customer communication skills, problem-solving, and interacting with the public.

Clerical and Computer Skills

* Four years of experience working as a church secretary and volunteering in church functions including leadership roles.

* Proficient in Microsoft Office and Adobe Creative Suite.

* Familiar with the use of social media applications.

EMPLOYMENT

Marketing Specialist, Sabino Research and Creative Solutions 04/14 – Present

Develop advertising and marketing campaigns, design and write promotional material, assist director with onsite consultations. Work predominantly with nonprofit organizations who are suffering economically and require a rescue-team to turn them around. This is a remote working environment with occasional travel to Tucson, Arizona.

At present, also supplement income with part-time retail sales at Chico's FAS.

Owner of Ebay clothing consignment business.

Senior Administrator, Estate Distribution Services 09/06 – 10/14

Charles Schwab, Inc. - Indianapolis, IN

(Retirement services and investments)

Job Summary: Was responsible for processing deceased and divorced client accounts with an emphasis on strengthening established client relationships and establishing new clients through trust and top-notch service and support.

Details: Job entailed extensive research, legal knowledge, high in-bound and out-bound call volume, and the ability to manage multiple tasks effectively while maintaining high productivity and accuracy. This position required intermediate to advanced technical skill, using up to seven different computer applications at one time in a dual-monitor environment. Polished verbal and written skills required. Job paid salary plus quarterly and year-end bonuses.

Copywriter/Public Relations Specialist 04/00 - 8/02

ETS, Inc. - Indianapolis, IN

(Largest indoor tanning manufacturer and distributor in the U.S. Best

known for Australian Gold and Swedish Beauty brand lotions.)

Job Summary: As part of a dynamic team of marketing professionals, created persuasive copy to influence the buying decisions of distributors and salon owners in the indoor tanning industry. Coordinated team leadership workshops, corporate sponsorships and other public relations programs.

Details: Worked with design and sales team to produce compelling print advertising for top trade publications. Composed and edited catalog, brochure, and web site copy. Wrote trade magazine and distributor newsletter articles as needed. Created press releases, employee newsletter, radio copy and other marketing and sales literature. Reviewed advertising trends, consumer surveys, and other data regarding marketing of specific and related goods and services to formulate presentation approach. Participated in marketing product research and testing.

Communications/Advertising Manager 11/94 - 1/00

Burlington Motor Carriers - Daleville, IN

(In 1994, the sixth largest truckload carrier in the United States)

Job Summary: Managed all recruitment advertising and created and produced internal and external communications. Coordinated public relations campaigns.

Details: Developed strategy for ad campaigns, tracked and analyzed ad results, devised and maintained ad budget, created and developed special collateral projects and supervised their production, coordinated trade shows and seminars. As editor of company newsletter, established reporter assignments in satellite offices and created home mailing program to promote employee retention. Also created material for company web site, designed brochures and flyers, created press releases and publicity material for trade publications, interacted with media and celebrity guests and company sponsors.

Noted Accomplishments

Written work published in Looking Fit magazine.

Created advertisement used in an article written and published by The Wall Street Journal.

EDUCATION

B.S. Degree in Communications/Journalism

Indiana State University -Terre Haute, Indiana

Earned 3.76 G.P.A. (of 4.0) in major.

Reporter for campus newspaper, member of Union Board, worked part-time for local cable television franchise.

High School Diploma

Terre Haute South Vigo -Terre Haute, Indiana

Outside Affiliations: Past member of Bible Study Fellowship International, member of Ellettsville Christian Church, Habitat for Humanity, ASPCA, Gleaners Food Bank.

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