Customer Service High School

Shamalee Christie **** NW **th Avenue, Lauderhill, FL 33313 305-***-****

*************@*****.***

I am fluent in English, skilled at communicating and developing relationships with excellent Written and oral communication skills.

Education

James Madison High School

James Madison, Norcross, Georgia

Graduated: July 2012

GPA: 3.25

General high school diploma

Experience

Customer service associate

Amazon LLC - At Home position

Seasonal position November 2015 - February 2016

Assist customers with purchases and technical issues on how to use the website

Customer Service

Marketing Alternatives – At Home Position

Seasonal position December 2014 - February 2015

• Prescreened individuals who were looking to get health coverage

Sales Agent

Teleflora – At Home Position

Seasonal February 2015

• Sold flowers and other valentine’s day related items

Inbound Sales Agent

American Support - At Home Agent

February 2014 - November 2014

• I sold a range of products from cable packages, Phone package, and Internet packages.

Avon representative

February 2010 - March 2011

• Sold beauty products to customers for a commission

Multi-level marketing

May 2010 - September 2013

• Recruited people to purchase a product or service by paying a set monthly fee and building a down line that made me a monthly profit.

Volunteer Experience

• Lauderhill Mall Branch Library

• Office work: filing patients information correctly into the computer

Skills

• Typing: 42 wpm

• Experience with Five9

• Self-starter with a can do attitude

• Strong analytical and organizational skills

• Excellent interpersonal skills, phone manner, and office etiquette

• Proficient with Microsoft Word, Excel, PowerPoint, and the Internet

• Excellent written and verbal communication skills, with an eye for detail

• Extremely productive in a high volume, high stress, environment

Contact this candidate