Assistant Manager - Air & customs

S.NATARAJAN

E-Mail: *.*************@*****.*** ~ Mobile: +91-767*******

Seeking opportunity in the areas of Logistics with an organization of repute

Profile Summary

I am a competent professional with a rich experience of more than 10 years in the field of Logistics and gained knowledge about the International and domestic operations. I have proven abilities in managing the logistics operations and planning daily work with thorough knowledge on the procedures involved in ordering, receiving, storing and delivering stocks.

Ensuring compliance to quality standards and maintaining all related documents. Talent for proactively identifying & resolving problems, ramping up project activities with on time deliverables and maximizing efficiency. Possess strong analytical, communication and organizational skills with the ability to analyze business practices and define and document optimal procedures or practices.

Core Competencies

Logistics Management

Managing complete logistics for export/ import items and goods through air, Ocean and road

Negotiating with airlines, shipping lines, service providers, agents, etc. to achieve seamless and cost-effective movement of consignment for timely deliveries.

Perform vendor evaluation in regular time interval.

Commercial Operations (Export & Import)

Managing the import & export operations and maintaining various documents for the same

Coordinating for Import & Export Matters & liaising with various authorities like Customs, Airlines-Freight Forwarders / Shipping Companies, DGFT and other external agencies

Sales and marketing

Quick learning ability in the products and services enabled to excel in Sales field.

Ability to create my own database and manage to get appointment with the concern person.

Deliver presentation about the Company and its service that can be rendered.

Build strong relationship to convert opportunities to active business.

Constant retention meeting and give awareness to the management.

Air, Ocean & Order management

Detailed knowledge on all the international regulations and routing in both Air and Ocean movement.

Worked in different departments in the span of 9 plus years.

Managed my team more effectively and always increased the productivity.

Always ready to take new challenges and roles given by the organization.

Customs Operations

Synchronizing with CHB(Customs house Brokerage) for import clearances and provide them all the required shipping documents and other customs declarations for speedy clearance

Following-up with the CHB team for customs cleared documents, Bills of Entry, Shipping Bills, and other original shipping/customs cleared documents

Employment Details

May'05 - till date: Expeditors Intl Pvt. Ltd., Chennai, Tamil Nadu as Assistant Manager in Air department at Hyderabad Branch.

Key Result Areas

Prepare & present the TBP(Tactical Business Plan) to the management.

Providing end to end logistics solution to the Global Clients as per their needs and requirements, and delivering the same to their complete satisfaction

Acting as a bridge for all the parties involved in executing the shipment activities (Liners, CHAs (Customs House Agents), CFS, Transporters, Surveyors and Terminal Operators)

Providing timely and correct information to the customer via EDI or e-mails on the status of their valuable goods

Generating reports and conducting client wise analysis based on their requirement in the SOPs

Conducting reviews and getting feedback from the clients to know the service levels

Highlights

Effectively handled global customers and provided impeccable customer service to the key clients of the company

Accredited with plenty of On the Spot Awards internally for the excellent job performance and excellent customer service provided to the customers

Received appreciation from Senior Vice-President for rendering excellent customer service to the key client

Additional Responsibilities:

BPA – (Business Process Analyst): Taken the position of BPA, where we need to discuss the new opportunities and existing challenges faced in day to day operations and to know & implement the best practices followed by different origins across the world

BSR (Branch Security Representative): Taken the BSR responsibility which is an internal position within the company to safeguard the safety of the colleagues

Education

MS (IT)/ MBA from ITM – Institute for Technology and Management with first class in 2004

Bachelor of Science (Physics) from Kamaraj College, MS University.

Certification

LATAM Certified: Certified to handle Latin American countries shipment within the organization

DGR (Dangerous goods) certified. (2014 – 2016).

Level one – Trainer certified in Expeditors.

Presently pursuing sales certification training.

Registered for IATA course and preparing for examination in the month of March 2016.

IT Skills

Sound knowledge of MS-Office

Quick learner of any software application.

Extramural Engagements

Functioned as Member of JCI and took part in social service activities

Member of Employee engagement team within Branch.

Personal Details

Date of Birth: 12th February, 1980

Languages Known: English & Tamil

Address: G15, Emami Swanlake Apartment, Tower 1,

Sangeeth nagar, Kukatpally, Hyderabad- 500072

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