Director of Operations

ELLIOT S. WASSERMAN

** ****** **., ***********, ** 07621

201-***-**** (H), 917-***-**** (C), ******.***********@*****.***

EMPLOYMENT HISTORY

July 2006 – Present

Primary Care Health Service, Barnard College/Columbia University

New York, NY

Director of Operations

In collaboration with the Executive Director and Medical Director, promote optimal clinic flow and implementation of clinic policies and procedures for an average of 6,000+ patient visits per year. Maintain dotted-line supervision over clinic staff which includes physicians, nurse practitioners and registered nurses.

Handle development and oversight of the PCHS (Primary Care Health Service) finances with a budget nearing $2,000,000. Oversee all purchasing of both medical and non-medical supplies including the set-up and implementation of an in-house formulary.

Serve as part of a triad of professionals that are responsible for leading the staff to triennial AAAHC accreditation surveys. PCHS has been accredited 3 consecutive times under our direction

Administer and manage the health insurance plan for the college and act as the ombudsman regarding all patient inquiries and claims issues

Monitor cash flow, negotiate insurance policies, payroll administration, collections management, direct oversight of purchasing clinical and general supplies, negotiate contracts, monitor accounts payables/receivables, create policies

Responsible for the IT needs of the department as well as responsible for patient records on the EHR. Liaison with institutional IT as well as Point and Click Solutions, Inc. (EHR company)

Supervise the maintenance and physical operations (HVAC, Electrical, and general repairs) of the clinic.

Assure smooth renovation of new lab facility which entailed collaboration between in-house and outside contractors.

Provide regular supervision for the clinic’s clerical staff which includes reception, administrative assistants and student employees

EMPLOYMENT HISTORY:

June 2005 – January 2006

The Beacon School Brooklyn, NY

Administrator

July 2005 – September 2005

Alan Felsen, MD Hackensack, NJ

Medical Office Intern

August 2000 – January 2005

SSTC Community Center Livingston, NJ

Executive Director

August 1987 – 2000

Yeshiva University/Albert Einstein College of Medicine New York, NY

Assistant to the Director 1991-2000

Personnel Recruiter 1987-1991

EDUCATION:

Yeshiva University/Sy Syms School of Business,

New York, NY

Masters of Business Administration, September 2014

Bergen County Community College

Paramus, NJ

Certificate in Medical Billing and Administration,

June 2005

156 hour program comprising Anatomy terminology, Coding & Medical Billing, Knowledge of Medicare, Medicaid, HMO’s, PPO’s, Indemnity, and Workers’ Comp.

Yeshiva University, New York

B.A. Psychology, June 1984

COMPUTER SKILLS: PC, Word, Excel, Access, Outlook, PowerPoint, “Point and Click” (EHR) and Internet skills; able to troubleshoot many software and hardware issues

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