Manager Assistant

Resume :Nigel Thomas

Tel: 325-***-****

Email: ************@*******.***

Languages: Fluent English, 2 additional Indian languages

Nationality: Indian

Date of birth: 27/01/1952

Education:

High School, India

Certified Hospitality Supervisor/ F&B Controls / F&B Management Courses with AH&LA (USA)

Work History

Mirchi Indian Restaurant-Seattle Wa

Diwans- NY

Mantra India Restaurant-Katy Texas

Taj Palace- Austin Texas

Restaurant Manager : Casa Ricos Bar & Restaurant Frederick MD

Positions were Asst.Manager-Manager-Floor Manager etc.

Last position- Captain Waiter- Clay Oven Tandoor, Chicago IL.

Present Position: Store Manager - Pastry Corner Cafe -Virginia-Chantilly & Ashburn.

Onboard Training Completed

Guest Services Management Course

CCL Management Course conducted by

J&W University, Miami, Fl.

Vessel Sanitation CDC Miami Fl. & Seattle WA

Basic Safety Survival & Environmental Training

Crowd & Crises Management Training.

Good computer skills as I have worked with various inventory systems,

Shipboard experience:

Asst.Culinary Operations Manager-Holland America Line

from 9/24/2010 till Feb 10th 2013 Salary $132/- per day.

Beverage Manager from April 2007 till Sep 2010 - Holland America Line

***********@**************.*** Manager Human Resource

Salary $ 2850 + Incentives which average $4600 Plus Per month.

Bar Manager on 7/10/2002 – 12/10/06

Assistant F&B Manager till 7/10/2002

Carnival Cruise Lines.

August 1997 – Dec 17th 2006

*****@********.*** Manager Human Resources

As Assistant F&B Manager my responsibilities were:

28 galley stewards and 30 team waiters under my supervision.

Supply budget for the Galley and Restaurant Service Operations.

I assisted the F&B Manger in the day to day running of the Staff & Crew D. Rooms.

Promoted to Bar Manager on 7/10/2002

As Bar Manager my responsibilities were

On an average 60/70 personnel to direct in the beverage service.

My priorities during my tenure here was to maintain excellence in Customer Care.

Allocating resources as budgeted by the company maximizing performance and

efficiency in both human and material resources.

Organizing and co-coordinating the F&B Services for events, special functions, parties

weddings, meetings and conferences.

Identifying revenue opportunities, implementing plans to achieving targets and

budgets designed for the department.

Responsible for the Revenue Cost, Guest Ratings, Stock Management and Control,

and to help achieve the best results for all of the above.

Compliance to Health Hygiene & Safety regulations of government and company directives.

Training, appraising and motivating the team to excel and exceed expectations.

Mentoring and training supervisors and prospective middle managers.

Bar Manager.

03/93 – 07/97

Apollo Ship Chandlers

Dolphin Cruise Lines

1600 pax ship to 3500 pax ship.

Responsibilities:

I had to manage 65 bar staff in this operation.

For all beverage operations on board

The bar storeroom.

This job and its responsibilities were similar to the above except for the additional storeroom stock maintenance and

distribution to all outlets similar to the position of a Controller.

Salary $2400 + Incentives

Bartender; Head Bartender; Assistant Food Manager.

03/89 – 02/93

Royal Caribbean International

Responsibilities:

I introduced special theme nights in the lounges to promote guest participation and increase revenue opportunities.

Created bar menus that were tailored to certain out lets that helped to increase revenue and was appropriate for the outlets they were used for.

I introduced Wine Sampling programs in the ships wine cellars, to increase and

promote the sales of wines.

I added, modified and helped change company recipes

I introduced a Rum and Coffee Flambé lecture which promotes the Beverage department.

I designed and sell a package for the Dining Room sales to accommodate and sell drinks to guests who prefer not to buy a bottle of wine

(Package includes-Champagne Cocktail or Martini-a glass of Select House Wine Red/White- and An after dinner cocktail)

I designed for the fleet special occasion drinks such as World Cup Football, Valentines Day,St.Patricks Day, Halloween and more.

I organized wine seminars and cocktail demonstrations for guests.

Interest and Hobbies:

Physical fitness, snorkeling and jogging are my favorite sports, yoga and meditation

References on request

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