Sales Representative Customer Service

Cristin Ann Shea

*** ***** ******, ************, ** 19103

Phone: 201-***-**** E-mail: ********@*****.***

Education:

Master of Arts in Fashion Studies

Parsons The New School for Design, New York, NY May 2014

Bachelor of Arts in Liberal Arts

Sarah Lawrence College, Bronxville, NY, May 2011

Experience:

Saks Fifth Avenue, Bala Cynwyd, PA

Sales Associate, Women’s Shoes, April 2015 through December 2015

Assisting all clients with their needs

Maintaining detailed client book for follow up purposes

Providing and enjoyable experience for all clients who enter the store

Hugo Boss, Bala Cynwyd, PA

Sales Professional, December 2014 through April 2015

Assisting all clients with their wardrobe needs

Receiving and checking in all new merchandising

Visual merchandising

Administrative duties (payroll, ordering supplies, all paperwork, etc.)

Line Dry, New York, NY

Intern, January 2014 through May 2014

Researched stores and similar brands (I looked into comparable brands – style and price – to see where they were sold to see if the store would suit Line Dry’s style. Assembled information in Excel spreadsheet for the Sales Representative to look over.

Ordered supplies for the office and for the tradeshow in which they participated (hangers, office supplies, garment bags, etc.)

Called various stores to receive more information and get their contact information to distribute look books

Accompanied Sales Representative on store visits to show and promote the fall collection

The New School, New York, NY

Teaching Assistant, August 2013 through May 2014

Prepared lesson plan for History of Fashion class of 25 undergraduate students (mostly sophomores and juniors)

Graded all assignments and helped students develop their ideas further

Intermix, New York, NY

Sales Assistant, July 2011 through July 2012

Ensured store was always presentable for customers (floor was not dusty, mirrors were spotless, clothes were displayed in most attractive way, etc.)

Greeted all clients and make sure their experience was pleasant

Helping all clients with their wardrobe needs

Replenished merchandise to the floor as it is purchased

Answered phone calls to both help customers with their questions and employees from other Intermix locations

Language Partnerships, Bronxville, NY

Tutor, January 2011 through May 2011

Worked with students between the ages of 4 and 10 to help them with their homework. They were the children of Sarah Lawrence employees. Program designed for families where English was not their first language.

Crystal Plaza, Livingston, NJ

Server, May 2010 through December 2010

Ensured all customers had everything they asked for and enjoyed their time at the event they were attending (wedding, sweet sixteen, bar/bat mitzvah, etc.)

Banana Republic, Denville, NJ

Sales, June 2008 through August 2008

Ensured the store was always presentable (clothes were displayed as attractively as possible)

Greeted all clients and helped them to find what they were looking for

Cleared fitting rooms of merchandise

SunGard Data Systems, New York, NY

Intern, July and August 2005 and July 2006

Assisted the Executive Assistant with administrative tasks

Answered telephone calls and directed them to the appropriate office

Placed telephone calls to other companies to receive further information

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