Executive Assistant Support

EXPERIENCE:

EY – Atlanta, GA **/**** – Present

Contractor – Front Desk Reception

Providing quality front desk coverage to the organization, ensuring professional coverage to all incoming and potential clients and employees. I manage the phones, and direct personnel to appropriate areas within the organization. I assist other administrative staff with tasks to gain knowledge and add value as a temporary contracted employee.

Institute of Nuclear Power Operations (INPO) - Atlanta, GA 04/2004 - 07/2015

INPO is a not-for-profit organization formed to promote the highest levels of safety and reliability in the Operation of Commercial Nuclear Power Plants.

Senior Technician, Plant and Corporate Evaluations Department (06/2012 - 07/2015)

Provided quality support to the Plant and Corporate Evaluation Teams and International Peer Review Teams going to various domestic and international nuclear power plants.

Assisted team managers and evaluators with administrative support such as written correspondence, phone calls, scheduling, organizing conference calls, meetings, preparing awards and certificates, hosting sequester team visits, organizing nuclear conferences, mailings, and any other administrative action needed to support the plant or utility.

Prepared and distributed confidential material, reports, and records.

Maintained strict security control over electronic confidential INPO documents and reports to meet compliance.

Provided administrative support such as phone coverage, maintaining email, outlook calendar, coordinating and planning external projects and industry meetings.

Coordinated Vice President/Executive Advisory Group meetings.

Drafted/updated technical guidelines and how to list for consistency of INPO products.

Assisted in training of new or temporary personnel.

Coordinator II, Training & Accreditation Department (10/2010 - 06/2012)

Assisted the Director of the Accreditation Department and provided support to the National Academy of Nuclear Training (NANT) technical & operations training programs.

Coordinated monthly National Nuclear Accrediting Board Meetings to include working closely with various CEO’s and executives throughout the nuclear industry. Handled all logistics associated with the monthly Accrediting Board Meetings.

Maintained Accrediting Board members files, bios, terms, monthly participation, regional roles, business expense reports, schedules, and all correspondence.

Recorded the Accrediting Board’s decision of renewal, withdrawal, or probation and sent results to the Utility in a timely fashion.

Prepared and maintained accreditation renewal history, board member history, status data, and performance monitoring.

Managed the administrative workflow and processes for Accreditation Evaluation Nuclear Site visits.

Prepared, proofread, and processed accreditation exit, board, support, review visit, and final reports-averaging 80 reports a year.

Maintained department webpage and member webpage by keeping practices, procedures, templates, charts, meeting schedules, and training information current and live.

Coordinated training workshops, training seminars, and yearly classes via onsite and via e-learning systems.

Coordinated registration for meeting participants, arrange classrooms, and prepare instructional material and handouts for training workshops, courses, and in house seminars.

Acted as department’s records management liaison and time reporting liaison.

Coordinator II, Learning Services Department (01/2007 - 10/2010)

Industry Contact for specific Learning products.

Provided direct service and assistance to customers on support issues and follow-through to successful resolution.

Provided direct service and assistance to Learning Services Course Managers in support of Industry Courses and Seminars/Workshops.

Responsible for online registrations and data base which included updates.

Completed customer calls ensuring resolution for accuracy.

Coordinated with facilities for meals, conference rooms, reservations and travel requests.

Administrative Assistant II, Assistance Department (04/2004 - 01/2007)

Performed administrative support and other job related duties in support of the department manager and department activities.

Ensured all areas of the department was informed through prompt dissemination of correspondence, policy notes, practices and procedures, financial statements, and other material.

Maintained confidentiality of information that originated and flowed through the department.

Provided necessary training to junior administrative and support staff.

Maintained director’s calendar including accepting and scheduling meetings as a backup.

Handled multiple duties as well as emergent work in a professional, timely manner.

Maintained records management documents according to INPO standards.

Maintained information of department members including out of office status and time records.

Assisted the department plant scheduler and the department budget coordinator.

Maintained department supplies, databases, electronic filing structures, and hard files.

EDUCATION: Theodore Roosevelt High School

SKILLS: Microsoft Office, Internal Intranet, Adobe Professional, and SharePoint.

Attended Administrative Seminars, AMA certified, received over 15 Excellence Awards during INPO employment.

HOBBIES: Volunteer work at Atlanta Foodbank, Atlanta Track Club Member, Half Marathon Fanatic Member.

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