General Manager / Training Manager

Travis W. Harrison, Sr.

***** ****** **. #*** * Houston, Tx. 77089 u ************@*****.***

832-***-**** (c)

OBJECTIVE

Navy Veteran seeking a challenging position drawing on strengths in management and training to advance a proven track record for developing employees to exceptional performance levels.

SKILLS SUMMARY

Project Management

Report Preparation

Computer proficiency

Employee evaluation

Employee recruiting & training

Managed employee retentions & benefits

Marketing & Sales

Accounting/Bookkeeping

Contract Negotiation

Professional Presentations

E-Verify Trained

PROFESSIONAL EXPERIENCE

TMX FINANCE May 2012 – March 2016

General Manager

Maintain atmosphere of compliance by managing all store operations to ensure that, among other things, sales transactions, customer payments and collection activities are properly performed in accordance with the Company’s operating procedures and all applicable laws

Increase store profitability through customer relationship development, community involvement, marketing, soliciting new business sources, employee training and managing all store operating expenses

Coach, lead and develop all team members to maximize their performance potential

Direct, prioritize, delegate and supervise the work of all store employees

Accurately determine loan values based off of a comprehensive vehicle appraisal

Collaborate on recruitment efforts for position openings

Interview and hire qualified candidates, as well as train current staff on company policies and operational procedures

Prepare and analyze company reports and communicate information as necessary to various levels of management

CHIPOTLE MEXICAN GRILL March 2010 – May 2012

General Manager

Overseen activities directly related to making products or providing services.

Directed and coordinate activities of departments concerned with the production, pricing, sales, or distribution of products. Resulted in sales of $1.5 million annually.

Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managed staff of 30, preparing work schedules and assigning specific duties.

Directed and coordinate store financial and budget activities to fund operations, maximize investments, and increase efficiency.

Established and implement goals, objectives, and procedures, communicated them to staff members as necessary.

Determined staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Planned and direct activities such as sales promotions, coordinating with other department heads as required.

REFLECTION OF CHRIST’S KINGDOM March 2009 – November 2011

Youth Pastor and Trainer

Prepared training budget for department.

Evaluated instructor performance and the effectiveness of training programs, providing recommendations for improvement.

Analyzed training needs to develop new training programs or modify and improve existing programs.

Conducted or arrange for ongoing technical training and personal development classes for staff members.

Planned, develop, and provide training and staff development programs for 15 volunteers, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

Conducted orientation sessions and arrange on-the-job training for new hires.

Conferred with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.

Trained instructors and supervisors in techniques and skills for training and dealing with employees.

Developed testing and evaluation procedures.

Travis W. Harrison, Sr.

12353 Beamer Rd. #114 u Houston, Tx.77089 u ************@*****.***

SUBWAY DEVELOPMENT November 2007 – March 2009

Business Consultant

Directed and developed implementation of compliance-related policies and procedures throughout 35 Subway stores.

Verified that all regulatory policies and procedures have been documented, implemented, and communicated.

Assessed product, compliance, and operational risks and develop risk management strategies.

Conducted internal investigation of compliance issues.

Conducted periodic internal audits to ensure that compliance procedures were followed.

Designed and implemented improvements in communication, monitoring, or enforcement of compliance standards.

Disseminated written policies and procedures related to compliance activities.

Filed appropriate compliance reports with regulatory agencies.

Identified compliance issues that require follow-up or investigation.

CHIPOTLE MEXICAN GRILL

Training Manager October 1999-October 2006

Monitored, evaluated, record training activities for 6 new stores.

Offered specific training programs to help workers maintain or improve job skills.

Assessed training needs through surveys, interviews with employees.

Organized and developed training procedure manuals and guides.

Presented information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

Evaluated training materials prepared by instructors, such as outlines, text, or handouts.

Organized and directed orientation and training for employees.

Selected and assign instructors to conduct training.

United States Navy, Norfolk, VA September 1988- September 1998 Purchasing Receiving Manager, Auditor

Monitored compliance with health and fire regulations regarding food preparation and serving.

Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation.

Monitored budgets and review financial transactions to ensure that expenditures are authorized and budgeted.

Maintained food and equipment inventories, and keep inventory records.

Scheduled staff hours and assign duties.

Prepared and review operational reports and schedules to ensure accuracy and efficiency.

Analyzed internal processes and recommend and implement procedural and policy changes to improve operations, such as supply changes or the disposal of records.

Planned, administer and control budgets for contracts, equipment and supplies.

Monitored the facility to ensure that it remains safe, secure, and well-maintained.

Overseen the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

EDUCATION

Kingdom School of Ministry, Houston, Tx. 2013 - 2014

Electronic Corporate Pages, Incorporated, Accounting Major 1996 – 1997

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