Customer Service Sales

MARQUITA N GOODMAN

*********.***@*****.*** 281-***-****

Summary of Qualifications

Over six years of experience working in warehousing and excellent customer service skills. Possess the knowledge of computer skills, as well as many computer programs. Able to work well with others or with limited to no supervision. I am able to adjust in many situations, job functions, or new procedures with proper instruction and training. Work History

● The Baytown Sun, Baytown, Texas Newspaper Carrier June 28, 2014 Delivering newspapers efficiently and accurately to subscribers. Attending to subscribers requests and needs in a positive timely manner.

● Jesse/Amber York, Baytown, Texas Nanny October 1, 2014 January 12, 2015 Taking care of a three year old toddler and one year old toddler. Duties included but not limited to housekeeping, feeding, dressing, bathing, educating, and playing with toddlers.

● Simos Insourcing Solutions Baytown, Texas Warehouse Laborer August 19, 2013 November 19, 2013 February 2, 2015 May 05, 2015 General warehouse duties including but not limited to loading and unloading merchandise by hand or with power equipment.

● Employment Partners Inc. Baytown, Texas Remodel Associate June 17, 2013 August 05,2013

Remodeled major retail store. Including but not limited to stringing new lights, signs, and fixtures. Replacing floors, shelves, and merchandise.

● Wal Mart, Texas

Sales Associate/Cashier /Order Selector/Inventory Control Specialist. February 04, 2007 – February 20, 2013

Established and maintained a high level of customer satisfaction in all sales transaction. Greeted customers, recommended, selected, and help locate or obtain merchandise based on customers’ needs and desires. Answered customers question about merchandise and advised customers on selections. Itemized and totaled customer selections at checkout counter, and accepted payment for purchases. Opened and closed cash register, balanced cash drawers, and maintained records related to sales.

General warehouse associate, order selector, and yard inventory control specialist. This included, but was not limited to keeping records, e mailing correct counterparts, order selecting proper merchandise quickly and correctly, and many other job functions.

● Walgreens Drug Store, Baytown, Texas

Photo Tech. March 05, 2007 October 29, 2007

Many of the job functions performed, but not limited to included photo tech., cashier, stocking merchandise, retail sales, assisting and greeting customers, etc.

● Affiliated Foods Inc., Amarillo, Texas

Order Selecting/Stocking/Shipping and Receiving September 01, 2005 January 10, 2007

Some of the job functions performed included selecting orders quickly, correctly, and in a timely manner for store purchases. Stocking and filling slots with correct items for order selecting. Also, any general warehouse work asked to perform.

● Fed Ex Kinkos, Amarillo, Texas

Customer Service Representative/ Self Service Specialist. June 07, 2004 September 01, 2005

Greeting and assisting customers with photos and photo copies. Running photo and photocopy projects to meet and exceed customer’s needs. Cleaning and maintaining copy machines in self service area. Many job functions performed, but not limited to included stocking, cashier duties, packing, shipping and receiving, etc.

● Tyson Fresh Meats, Amarillo, Texas

Overnight Team Member June 20, 2003 June 01, 2004 Cleaning and deta iling productions tables for daily production functions. Detailing production equipment to OSHA Quality Assurance’s specified qualifications. Education

Amarillo College, Amarillo, Texas

1 year college, technical or vocational school

Major: General Studies

Palo Duro High School, Amarillo, Texas

High School Diploma/GED

GPA: 3.5

Computer Skills

(Include But Not Limited To….)

● Apple or Macintosh Computers

● Database Software (Oracle, Access, etc)

● Data Entry Terminal (PDT, Mainframe Terminal, etc)

● E Mail Software (Outlook, Thunderbird, etc)

● Graphics or Drawing Software (Photoshop, etc)

● Internet Browser (Internet Explorer, Firefox, etc)

● Peripheral Devices (Scanners, Printers, etc)

● Personal Computers

● Spreadsheet Software (Calc., Excel, etc)

● Utility Software (Virus, File Compression, etc)

● Word Processing Software (Word, WordPerfect, etc) Language Skills

English Excellent (Read Write Speak )

Additional Skills

Able to work well in public, a group or with limited to no supervision. A very innovative and motivated individual that is willing to positively grow to ensure the company’s success. Driver's License

Class C Standard Driver's License

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