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analyzing and making decision - excellent time management

Bonita Springs, Florida, United States
December 30, 2015

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***** ********* **** **., ****** Springs, FL 34135 H: 239-***-****


Looking for a position utilizing clerical skills and general office administration acumen to maximize the efficiency of workplace.


•Over 14 years’ experience working in clerical and administrative capacities, experience in organizational and program support, correspondence and project management

•Highly skilled in performing customer services duties via telephone and in-person

•Good team working

•Proven ability to prepare reports and spreadsheets

•Literate in Windows program, including Microsoft Office suite

•Analyzing Information


Administrative Clerk 7 years

Ministry of European Funds – Bucharest, Romania

•implement activities of project financed from the European Union structural funds where the beneficiaries are the governmental and public organizations (received and checked the financial reports submitted by beneficiaries, all the supporting documents of their activity)

•establish and periodically update reports and other financial statements on the implementation of projects from the European Union (payments, repayments to beneficiaries, declarations of expenditure, requests for refunds and refunds from the EU)

•communicate with the beneficiary about any problem occurred during the implementation of projects via email, telephone, fax and in person

•write letters to the beneficiary in order to let them know about any error they made, correction that has to be done

•composed and drafted all outgoing correspondence and reports for managers.

•administrative duties like filling, photocopying and opening mail.


implemented over 1,000 projects financed from the European funds for the development of human resource that contributed to the absorption of funds in Romania.

Customers service representative 7 years

Chamber of Financial Auditors of Romania – Bucharest, Romania

provide both technical and processional support to the customers (the financial auditors) that allow them to offer financial service of high quality

promptly and in an appropriate manner responding to general inquiries from the customer (the financial auditors) via telephone, mail, e-mail and fax

maintain and updating the customers databases ( processing new client accounts, maintaining customer accounts, implementing changes to existing account)

type and proofread outgoing correspondence and keep record of correspondence with customers

calculation of fees for financial auditor by revenue earned by them annually

preparation of bank deposit

updating the website ( with various information

manage calendar, domestic and international travel, conferences and meetings, expense reporting

operate office machinery such as copier and fax machine

undertaking general administrative duties like filling, photocopying and opening mail.


have developed and kept a database using Excel of over 3,000 financial auditor which contained information about their personal data, their fees paid (annually, monthly, depending on income earned in a year, issues of identity card as financial auditor.


2001 BBA: Management

University of Economic Studies - Bucharest, Romania


Romanian (Native), Russian (Intermediate), Italian (Beginner)

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