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Customer Service Medical Assistant

Georgia, United States
December 30, 2015

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Raveen Brice

**** ******* ******

Riverdale, GA *0296


Medical Assistant

RELEVANT SKILLS: 5 years customer service and 1 year of management experience, trained in venipunctures, injections, vital signs, sterile technique, ECG, laboratory specimen collection, medical terminology, keyboarding, MediSoft and Microsoft Office Suite, OSHA and HIPAA compliant.

STRENGTHS: Detailed oriented, disciplined and well-organized, the ability to function smoothly under pressure, team player and the ability to multi-task effectively


Midtown Urology, Atlanta, GA 10/2015 - 11/2015

Medical Assistant Extern

Recorded vital signs, collected blood and urine samples

Performed and record bladder scans and urinalysis

Triaged phone calls

Concentrix, Atlanta, GA 04/2015 - Present

Customer Service Representative

Answer inbound calls from customer, problem solving/troubleshooting

Mentoring/Training and data entry

Marshall’s Clothing Store, Sandy Springs, GA 05/2007 - 07/2013

Seasonal Sales Associate

Processed sales transactions, End of Day reports and nightly revenue count

Supervised two associates, assigned and delegated tasks

Public Outreach Fundraising, Atlanta, GA 05/2011 - 10/2012

Seasonal Professional Fundraiser

Utilized customer service skills to build relationships with donors

Raised money on behalf of nonprofit organizations

Checkers Burgers & Fries, Atlanta, GA 11/2012 - 08/2013

Shift Manager

Supervised and trained staff and led team to provide excellent customer service

Completed banking tasks; opened and closed the store


Medical Assistant, United Medical and Business Institute, East Point, GA 2/2015 - 11/2015


Clinical Medical Assistant (CCMA), National Healthcareer Association Pending - 01/2016

Basic Life Support/First Aid 08/2015 - 08/2017

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