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Travel consultant

South Africa
December 29, 2015

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Curriculum Vitae for

Lynette Mudzingwa

Curriculum Vitae


Lynette Mudzingwa

Background summary

Determined to make a meaningful contribution towards the development of the organization and making a positive change to society. Believe in team work, result oriented and an excellent communicator. Personal Details

Born 30 April 1987

Gender Female

Nationality Zimbabwean

Driver’s license Clean class four

Languages spoken English, Shona, Ndebele

Religion Christian, Catholic

ID Number 63-2176408 T 07

Academic qualifications

Eveline Girls High 2000-2003

5 ‘O’ level subjects

English B

Commerce B

Biology C

Religious Studies C

Integrated Science C

Computer Skills

International Computer Driving License (ICDL) 2002

Basic concepts of IT


Curriculum Vitae for

Lynette Mudzingwa

Managing Files

Word Processing

Spreadsheets (Excel)

Databases (Access)

Presentation and Drawing (PowerPoint)

Information Network Services

ICDL Expert certificate 2004-2005

Word Processing

Spreadsheets (Excel)

Databases (Access)

Presentation and Drawing (PowerPoint)

Micro Computer Technology (P+1) 2002 Distinction

Professional courses

Travel and Tourism Business Studies (ICM)

Certificate January- June 2008

Structure of Travel and Tourism Distinction

Fundamentals of the Hotel and Catering Industry Distinction

Numeracy and Statistics Distinction

Characteristics of World Destinations Credit

Retail Travel Operations Credit

Diploma January-June 2010

Business Management and Administration Credit

Management of Travel and Tourism Operations Credit

Tour Operation Credit

Accounting Credit

Tourism Marketing and Promotion Marginal Pass

Advanced diploma January-June 2011

Hospitality Management Credit

Tourism and the Environment Credit

Travel and Tourism Development Credit

Economics of Business Pass

Management Theory and Practice Pass


Curriculum Vitae for

Lynette Mudzingwa

International Fares and Ticketing (IATA) 2009

Domestic Fares Credit

Beginner’s international Distinction

Intermediate international Credit

Advanced international Credit

BCOMM in Industrial and Organizational Psychology (UNISA) June 2013-Present Extra courses taken

Travelport/Galileo Central Reservation and Ticketing Oct 2012 Amadeus Central Reservation and Ticketing December 2008 French (level 1) August-September 2011

Typing (30wpm) 2002 Credit

Telephone Etiquette

Working Experience

Cresta Lodge Hotel

Front Office Receptionist Cashier Aug 2011-Dec 2011 Duties:

Hotel room reservations for accommodation (Medallion) Allocating their rooms

Checking in/out of guests

Attending to guests’ complaints and enquires

Informing guests on hotel services, facilities, policies and procedures General secretarial duties e.g. Taking messages from and for guests, switchboard Coordinate the cleaning of guests’ personal laundry, valeting and room service deliveries Confirming guests travel arrangements with carriers Organizing guests transfers to and from travel ports Finalizing guests bills and issuing receipts upon payment Receiving payments

Daily briefings

Savannah Travel


Curriculum Vitae for

Lynette Mudzingwa

Trainee Travel Consultant Dec 2007-Sep 2008


Online fares and ticket bookings (Galileo)

Airline ticketing

Hotel bookings

Holiday and corporate package tours e.g. destinations, travel dates, mode of transport, accommodation requirements, transfers and activities Providing clients with destination’s requirements, regulations, vaccines, foreign currency and weather patterns

Advising clients on check-in and boarding times

Notify clients of travel incentives offered by carriers or hoteliers Transfer/shuttle/ferry bookings

Car hires

Weekly reports

Taking phone calls


Travelling, sport and choral singing


Mr Rush Biziwick (Night Auditor and Supervisor)

Cresta Lodge Hotel

Harare, Zimbabwe


Cell: +263 (4-773******

Tel: +263 (4) 487006-8

Fira Bache

85 Broadlands Ave

Emerald Hill


Cell: +263-********


Curriculum Vitae for

Lynette Mudzingwa

Mr Nyanga (Tourism HOD)


Boca Islip House

34 Samora Machel Ave

PO Box 3488

Harare, Zimbabwe

Tel: +263 (4) 792721-3

Contact this candidate