I am a dynamic, goal-oriented, people-centric, security conscious 36-year information technology executive who successfully enables companies to maximize their technology investments; while delivering transformative information access to business leaders and stakeholders. This success is derived by my being equally comfortable and able to communicate effectively at all levels of an organization in many different settings to garner understanding and agreement.
Zotec MMP, Bay City, MI with Corporate Carmel, IN 1990 to Present
Director Information Technology 2008 to Present
Vice President Information Technology and Security Officer 1996 to 2008
Director Information Technology 1994 to 1996
Senior Project Manager 1990 to 1994
Prior to Zotec Partners September 2013 acquisition of Medical Management Professionals (MMP) and MMP’s November 2007 acquisition of Healthcare Business Resources (HBR), I was Vice President Information Technology and Security Officer for HBR. Our continuing mission is to be the leader in hospital-based physician coding and revenue cycle management services to the emergency medicine, radiology, anesthesiology and pathology specialties.
At HBR, my responsibilities included all Information Technology (IT) and related areas to ensure accurate, efficient and compliant coding and billing to insurances and guarantors. I achieved this by leveraging a 20+ person staff (comprised of application development and maintenance, infrastructure and operations), many with tenures in excess of 15 years with me, and with an annual budget in excess of $5 million. I was also responsible for capital expenditures and the successful negotiation of multiple sourcing contracts with national vendors.
Under my leadership, System Development Methodologies and Standard Operating Policies and Procedures were instituted to ensure that all service level agreements with the user community and client/partners are continually met. I also advocated for early adoption of standards; as such, we became front-runners in the utilization of the ANSI X12 standards.
After the acquisition of HBR by MMP, and subsequently by Zotec Partners, my responsibilities expanded to include additional application development, maintenance, support and training teams, a software sales and support book of business (with revenues of $2.5 million), an increased annual budget in excess of $7 million and facilities management.
During this tenure, I successfully negotiated and migrated data center and platform outsourcers in 1997, reducing expenditures by 50%, and again in 2012, reducing expenditures this time in excess of 70%, while at the same time improving service deliverables and tightening service level agreements.
I traveled extensively across the country to bridge the communication gap between technology and business for new business presentations, client meetings and our disparate business offices. This travel also included vendor meetings to foster partnership relationships for mutual success.
Bobier Tool Supply, Inc., Flint, MI 1985 to 1990
Vice President Information Systems 1987 to 1990
Computer Systems Manager 1985 to 1987
Complete responsibility and autonomy of the computer department staff, operations, and budgets; software and hardware integrity; software and hardware updates (both inhouse and at customer sites); R&D of a CAD/CAM/CAI system; and internal office automation.
Bobier’s main business segment was providing integrated computer controlled dimensional verification equipment to major manufacturers (G.M., Ford, Chrysler, Steelcase, and Whirlpool to name a few). I integrated this equipment into factory automation systems, leveraging statistical process control and geometric dimensioning and tolerancing to enable these manufactures to create significantly improved products with less waste. I was instrumental in the creation and adoption of a new ANSI standard for coordinate measuring machines and created a national users group to support this new standard. Frequent national and international travel for client meetings and component supplier meetings was tantamount to success.
Genesee Merchants Bank, Flint, MI 1984 to 1985
Senior Computer Operator
My responsibilities included the flow of work through the computer room, schedule alterations to meet deadlines, problem resolution, training of new personnel, and the operation and maintenance of all equipment in the computer room.
Self-employed, Bay City, MI 1984
Independent Programmer Contractor
Designed, wrote, and implemented a custom accounts receivable work order/invoicing system for a medium sized manufacturing firm. This included writing all user manuals, developing training material and the training of office personnel to utilize this new system.
Frankenmuth Mutual Insurance Company, Frankenmuth, MI 1980 to 1984
Operations Programmer 1982 to 1984
Computer Operator 1980 to 1982
I began as second shift operator, with unsupervised responsibility of all daily production job setup, execution, completion, and output preparation. My responsibilities expanded after one year to include JCL maintenance, primarily due to recommendations to improve efficiency. Promoted to Operations Programmer the following year, with the added responsibilities of COBOL program maintenance (this included changing approx. 2000 programs to conform to a new COBOL compiler), disk and tape utilization management, month end work preparation, scheduling, and balancing.
Ford Forestry Center Michigan Technological University, Houghton, MI 1979-1980
I worked closely with the programmers on the implementation of a graphics system on a PDP11/45 for forestry research. In addition, I converted FORTRAN programs to RPGII for American Can Corp. as a proof-of-concept, which I completed four weeks ahead of the ten week deadline
Education and Certifications
Certified Computing Professional (CCP), Institute for Certification of Computing Professionals, 2008
Northwood University, Midland, MI, BBA in Computer Information Management, expected June 2016
Delta College, University Center, MI, Associates Degree in Data Processing/ Programming: 1982
Activities and Awards
Northwood University Curriculum Advisory Committee Member
Board of Review Member for the Charter Township of Portsmouth
Previous Chapter President and Region Liaison, Association of Information Technology Professionals
Founder, past president and past board member of the DMIS Users Group
Divisional Employee of the Year, 1991
Employee of the Quarter for Outstanding Service, 1991
Employee of the Quarter for Outstanding Service, 1990
Listed in ‘The Lexington Who’s Who in Business’, 2000
Listed in ‘Who’s Who in American Finance and Business’, 1988
Other leisure activities include music performance, fishing, gardening and woodworking
“Physicians Must Heighten Mobile Security”, PhysBiz Tech, August 2013
“Patient Portals Unlock New Service Levels for Radiology”, imagingBiz, September 2012
“Hindsight from 5010 Implementation May Provide Foresight for ICD-10-CM”, RBMA Bulletin, July 2012
“Linking Manufacturer and Supplier with CIM”, HP Design & Automation, February 1989
Available upon request