Customer Service Sales
Resume:
Omar Knight
Sacramento, CA *****
************@*****.***
Objective: Hard working individual looking to start and grow my career with a company long-term, which will allow me to show my skills and expertise while making a great contribution and becoming a valuable asset.
Education
Clark Atlanta University Atlanta, GA May 2013
Bachelor of Science Computer Information Systems
Experience
Small Business Venture Canton, OH April 2015 - July 2015
Part Owner
•Helped in the creation and planning to open a hook lounge.
•Was to oversee day to day operations as the manager and supervisor of staff.
•Was to maintain daily records of revenue generated.
•Was to resolve any disputes between staff and/or customers.
•Was to make sure that the lounge was properly staffed at all times, and to cut/add hours
as needed.
Hannoush Jewelers St. Louis, Mo Sept. 2014 - Jan. 2015
(Seasonal)
Sales Associate
•Managed the ordering and receipt of products, including submitting purchase
requisitions.
•Maintained computerized record of all supplies and tracked their location, use,
and repair needs.
•Shelved stock in back room as it was received, and slotted it for floor distribution.
•Responsible for, and improved, customer satisfaction levels, which resulted in an
increase in sales from previous year by 5%.
•Persuaded customers to purchase specific items for promotional and store goal
reasons.
•Opened and closed store which involved merchandise counting, cash
counting, putting away valuables, and other closing procedures.
•Customer relationship building, team building, learning, and growing.
•Kept information accessible by storing and filing documents.
Unemployed Atlanta, GA Nov. 2012 – Sept. 2014
Full Time Student
•From Nov. 2012 – May. 2013 I focused all my time and energy into obtaining my
degree in computer information systems.
Old Navy Atlanta, GA Nov. 2010 – Nov. 2012
Customer Service Specialist
•Increased store sales by directly influencing the applications of at least two Old
Navy cards weekly.
•Directed the organization and control of the store’s stock of thousands of products.
•Collaborated with inventory team to streamline processes.
•Verified purchase requisitions by comparing items request to master list, and clarified
unclear items.
•Forwarded available inventory items by verifying stock and scheduling delivery.
•Influenced customer purchases by utilizing product knowledge and assisting
with products.
•Maintained the appearance and organization of all in-house displays and store
products.
•Provided excellent customer service and relationship building.
Clark Atlanta University Atlanta, GA Aug. 2009 – May 2010
Resident Assistant
•Served as a mentor, counselor, and leader for over 50 residents.
•Coordinated and executed six recreational and educational activities and events each
semester.
•Worked with team to ensure resident safety by coordinating shifts and being a team
player.
Technical Knowledge
•Windows, Mac OS, Exchange, Microsoft Office, MS Excel, MS Word, MS Access, MS
PowerPoint, Outlook, DreamWeaver, AutoCAD, Adobe Photoshop, Corel Coffee Cup,
C++, C, Java, HTML
Community Service/Activities
•Pre-Alumni Council, Member 2010
•CAU Spirit Boosters, Executive Board Member 2010
•Erbin Academy mentoring program, Participant 2011
•CAU Alumni House, Volunteer 2011
•Saint Jude’s “up till dawn” letter writing campaign, Volunteer 2011
•Created CAU's first chess team 2012
•Played 1 year of collegiate basketball 2012
Willing to relocate
Contact this candidate