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Customer Service Microsoft Office

Philadelphia, Pennsylvania, United States
December 28, 2015

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I am a hard-working, enthusiastic, and reliable individual who works well with a wide range of people. I am a recent graduate with a degree in Political Science with high hopes of using both my studies and my experiences to gateway myself into the professional world.


Saxby’s; Philadelphia, PA; Barista 2013 – Present

Successfully prepared drinks and food while working the register simultaneously.

Performed all duties accurately to open and close the store, including counting the drawer of the register.

Properly and accurately served customers their purchased drink and/or food.

Illustrated excellent customer service.

Engaged in various daily tasks that required teamwork with other employees.

Adjusted well to constantly changing work environment as well as new tasks assigned.

The Apollonian Revolt; Political Research Analyst Intern 2013 – 2015

Exhibiting of excellent writing skills and having experience with writing in MLA format.

Producing a 2,000+ word article per week on various topics on both a national and international scope.

Reading and editing articles submitted by other authors.

Gathering a wide range of information and clarify the authenticity of said information through vigorous research.

Maintaining professionalism when writing and submitting articles to be published on the company’s website.

Keeping up-to-date on all current events.

Great execution of punctuality through email and phone calls while dealing with the fast pace of a virtual internship.

Stephan & Co., Boutique; New York, NY; Assistant 2011 – 2013

Worked behind individuals in order to understand how to properly handle jewelry.

Assisted with selling products to companies such as Nordstrom, H&M and Urban Outfitters.

Maintained an accurate and extensive knowledge of the product inventory.

Managed thousands of different products on a daily basis.

Starbucks Coffee Company; New York, NY; Barista 2009 -- 2013

Successfully and timely made all menu items for customers upon ordering, as well as adjusted orders to customer preference.

Contributed to a positive atmosphere to keep customers and fellow employees positive as well.

Multi-tasked between making drinks, working on register and handling food.

86th Street Day Care Center 2008 – 2010

Assisted other counselors with children between the ages of 1 and 4 years old.

Required to properly handle the children’s food, clothing, toys, etc.

Maintained a positive attitude with the children.

Took on leadership roles in order to maintain the attention and respect of the children.


Temple University; Philadelphia, PA 2011-2015

Bachelor of Arts in Political Science

Concentration in International Relations;

Criminal Justice Minor

GPA: 3.21


MAC & PC Proficient

Microsoft Office

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