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Customer Service Representative

Texas, United States
December 28, 2015

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Gemy Rodriguez*** Northvalley Dr. Houston TX. ****3



I’m a very committed person, always eager to learn and help others. I have a strong work ethic, reliable and very responsible. Proficient at quickly learning new procedures and I’m very organized.


Farouk Systems

Shipping Clerk/Order Fulfillment June 2015 - Present

Operating Material Handling Equipment. Receive and process sales orders using RF Gun. Selecting, checking, packing and shipping orders. Print out packing slips from SAP System, match packing slips and verify serial numbers. Labeling, Inventory Counts, Discrepancies. Processing shipments via UPS and FEDEX

T-Mobile Authorized Dealer

Customer Service Representative 2009- 2011

Responsibilities included greet and assist customers. Resolved and addressed customer’s complaints. Processed transactions/bill payments. Explanation of promotions and plans. Data entry, Filing

Good sales track record consistently achieving monthly quotas.

Aramark Manufacturing de México S.A. de C.V.

Quality/ Inventory Clerk Jul 2005- May 2008

Typing correspondence, Organizing Files, copying, entering information into the data base/ spreadsheets, sending and receiving faxes, sorting mail and other administrative tasks as assigned. Shipping Reports, Inventory counts,


George I. Sanchez High School May 2005

High School Diploma


Proficient in Microsoft Office: WORD, EXCEL, POWERPOINT. Data Entry Skills, 10 key,

Typing Speed: 55 WPM. Bilingual, self-motivated, fast learner, positive and organized.

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