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customer service

Jersey City, New Jersey, United States
December 28, 2015

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Derek Johnson

Packaging Laborer

Orange, NJ ***** - 973-***-****


To obtain a rewarding opportunity where I can utilize my customer service and data entry skills to achieve organization objectives.

Desired Job Type:Full-time

Authorized to work in the US for any employer

Work Experience

Assembly Line Worker


June 2015 to Present


Assembly: working on the line stacking boxes on the pilot wearing from 10 pounds 70 pounds. utilizing the power jack to move the pilots in the storage area

Packaging Laborer


October 2010 to June 2012

Worked on the assembly line putting together orders as specified

• Managed power jack in stock materials

• Transported materials to and from loading docks

• Put together packages and arranged them in storage areas

General Laborer

Staff Management Agency - Newark, NJ

June 2010 to May 2011

Handled and assembled incoming / outgoing deliveries

• Engaged in troubleshoot activities to resolve package mishandling

• Assembled materials for distribution to multiple location

• Performed all duties in accordance with departmental safety guidelines


Randstad - Parsippany, NJ

May 2007 to September 2007

Performed duties to expedite delivery of appliances to customers as outline in order details

• Managed Forklift for the transporting of materials and storage related items to alternate location

• Lifted packages in excess of 50lbs.

Data Entry Clerk

Holdings Biomet - Parsippany, NJ

February 2004 to May 2007

Handled incoming customer inquiries related to updates to demographic and medical information

• Advised customers on modification to insurance coverage

• Handled all calls with high level of quality

• Utilized AS400, Canofile & Experian


Lord & Taylor - Parsippany, NJ

October 2003 to January 2004


• Prepared sales floor for daily activity

• Restocked merchandise according to planogram outline

• Managed returns and damaged merchandise

• Completed merchandise inventory activities


ACS Business School - West Caldwell, NJ

1991 to 1992

Barringer High School - Newark, NJ

1988 to 1991

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