Customer Service Technician
Resume:
CURRICULUM VITAE
Profesionnal Tour Guide
PERSONAL DETAILS:
Name: El Haj Ali Abdelfattah
Date of Birth: 11.04.1968
Nationality: Tunisian
Address in Tunisia : 18 rue 2 Mars, 4040,Sidi Bou Ali, Tunisia Marital Status: Married
Telephone: 002**-**-***-***
Email: *************@*****.***
Summary:
Remarkably knowledgeable, energetic and friendly Tour Guide with more than 20 years experience conducting organized tours for groups of tourists in a wide range of locations throughout Tunisia informing visitors about heritage sites and attractions such as museums and archaeological sites.
Employment Experience
Tour guide in Tunisia :1994-2011
Tour guide in Sultunate of Oman :2012-2014
Education
1991-1993 : High institut of Tourism, Sidi Dhriff, Tunisia Degree : Certificate of Senior Technician in Tourism, speciality Professional Tour guide . Skills
Ability to manage multiple tasks
Has the confidence to speak to different, multi-cultural groups Ability to understand client’s needs
Wide experience in customer service and travel
Can work well under pressure.
Driving license
Languages
Arabic Native
French Spoken and written.
English Spoken and written.
German Spoken and written.
Hobbies
Reading and driving .
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