Panther C. Spurlin
Cleveland, Ohio 44102
Objective: Seeking a Customer Service position where I can utilized my 7 years in customer relations
and office skills.
Skills of Qualifications:
MS Office – Word, PowerPoint, Excel, Faxing, Filing, Copying, Multi-Line Phone, 40 wpm
Callios Medical Staffing North Canton, OH
Home Health Aide 6/2015 – 8/2015
Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Observed or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
Documented or otherwise reported observations of patient behavior, complaints, or physical symptoms to nurses.
TruBridge Insurance Inc., North Canton, OH
Client Service Specialist 8/2014 – 10/2014
Reviewed insurance policy for changes in coverage with members and for enrollment
Organized or worked with detailed office records, using computers to enter access, search or retrieve data.
Updated members on any changes in coverage
Reviewed files, records, and other documents to obtain information to respond to requests.
VXI Global Solutions (Direct TV) Canton, OH
Direct Sales Representative 6/2014 – 8/2014
Called new customers to set up services and up-sale or offer new services
Delivered prepared sales talks, reading from scripts that described services, to persuade potential customers to purchase
Explained services and prices, and answered questions from customers.
Obtained customer information such as name, address, and payment method, and entered orders into computers.
Ohiomeansjobs l Cleveland-Cuyahoga County Job Readiness Program Cleveland, OH
Certificate of Completion 2015
Absolute Health Care HHA/CNA Certificate Canton, OH
Brown Mackie College Loss Prevention Certificate North Canton, OH
Washington High School Diploma Massillon, OH
United States Army Reserve 2014-2015 Canton, OH
Basic training (weapons, first aid, tactical and field training).