Customer Service Microsoft Office

NICHOLAS RICHARDSON

Cell: 903-***-**** *******@***.***

**** ****** **. **** *****, TX 76131

EDUCATION

****-**** ********** ** ***** Texas Denton, TX

Double major in Biology and Kinesiology

Bachelor of Science in Exercise Science/Kinesiology

Minor in Social Sciences

QUALIFICATIONS

Highly analytical thinker with demonstrated talent for identifying, inspecting, improving, and streamlining complex work processes

Computer-literate performer with extensive software proficiency covering wide variety of applications

Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards

Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings

Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation

Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts

Highly Proficient with Microsoft Office Suite

High familiarity with QuickBooks and financial/accounting systems

Experience in budgeting expenses, generating expense reports and balancing books.

WORK EXPERIENCE

2015-Present Disys Dallas, TX

National Recruiter

Increased spread value weekly

Recruited all positions for Wells Fargo

Utilized job boards and social media for sourcing purposes

Managed 20+ contractors simultaneosly

2015-2015 Aerotek Hurst, TX

Recruiter

Recruit qualified candidates for clients

Utilize a variety of methods to generate candidates

Web based sourcing, internet postings, internal and external networking

Increase office and personal spread growth to increase profit

2014-2015 GNC Bedford, TX

Store Manager

Responsible for customer service

Ordered merchandise and kept track of inventory

Responsible for shipment orders and return merchandise

Used Up-selling and Cross-selling techniques to increase revenue

Generated schedules for employees

Maintained records for billing and bookkeeping

2010-2014 Fry. St. Tavern Denton, TX

Lead Bartender

Responsible for customer service

Ensured prompt service entertained guests multi-task with several orders at once while providing excellent and quick service

Operated POS and kept track of inventory

Ordered, tracked and monitored inventory of supplies and finished goods system-wide, ensuring freshness and proper handling of critical substances.

Responsible for accuracy of billing, record and bookkeeping

INTERESTS

Accounting and Finance

Bookkeeping, A/R & A/P and updating logs and records

Public Relations Executive for the UNT Rugby Club

Team Leadership Captain for the UNT Rugby Club

300+ hours as an Athletic Trainer Intern

300+ hours as a Strength and Conditioning Intern

In Progress to obtain my CSCS Certification

Volunteered with multiple organizations including: Animal

Shelters and Military Bases and Homeless Shelters

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