hospitality and customer service skills
Resume:
CV For Olyne Mhande of Box ** site *
Ponoka AB T*J 1R1
NE-22-42-25-W4
*******************@*****.***
PERSONAL PROFILE
DATE OF BIRTH - 23 March 1991
SEX-Female
HOBBIES- singing,reading, research work.
Nationality- Zimbabwean
Career objective
I am looking for a career in or outdoors where I can develop my skills whilst working for progressive organisation with considerable advancement opportunities. I am hardworking, versatile and in good health.
PROFESSIONAL QUALIFICATIONS
ABE Certificate in Travel, Tourism and Hospitality Management
ABE Diploma part 1 in Travel, tourism and Hospitality Management
Diploma in Travel, Tourism and Hospitality Management (ABE Level 5)
Other Certification
Top Paper prize for Travel, Tourism and Hospitality Operations Management (December 2011)
Relevant skills and experience
Communication skills-Excellent communication skills with ability to assist better team relationships
-Strong skills in helping others with problem solving in both work and non work situations
-Able to communicate well in writing
Organisational ability
- Leadership ability to guide and direct team members
EXPERIENCE
July 2013 to January 2014
Takaruza Fashion Wear
Sales representative
Duties- direct interactions with customers to market
monitor operations progress
record daily sales
making sure stock does not run out
May 2014
LIZZY'S RESTAURANT
Position Waitress
Duties-welcoming customers
taking out orders and serving them
cutting and peeling
bill payment management
making sure tables were tidy
REFEREES
The Shop Owner
Nyasha Takaruza
Zimbabwe
Restaurant Owner
Elizabeth Nyatoti
Zimbabwe
Contact this candidate