San Diego CA, 92102 firstname.lastname@example.org
SKILLS AND QUALIFICATIONS
Ashford University: San Diego, CA Master of Arts in Project Management October 2015 Point Loma Nazarene University: San Diego, CA Bachelors of Arts in Political Science May 2013 Vesalius College: Brussels, Belgium Fall 2012
University of Granada: Granada, Spain Spring 2011
Ashford University August 2013- May 2015
Admissions Counselor- Enrolled new students and managed customer relationships.
Expert on Academic Advisement in undergraduate and graduate course studies.
Extensive knowledge with the student life cycle and retention.
Counseling on degree progress, career goals, financial requirements, finance opportunities, proper application progress and academic success.
Maintained a working knowledge of Federal, State and Institutional Policies governing Title IV student aid programs.
Evaluate student requests, identify issues, and determine appropriate means for resolution.
Communicate ideas for policy and procedure improvements that create greater efficiency. Global Equity Finance January 2013- July 2013
Mortgage Qualifier- Approved mortgage loans by examining application.
Verified supporting documentation and calculated repayment risk.
Answer questions and advise customers regarding loans and transactions.
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications. San Diego Treasury and Tax Collecting Department January 2012-July2012 Associate- Oversaw the processing of government documents pertaining to tax refunds while adhering to policies and procedures.
Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
Maintain records for each case, including contacts, telephone numbers, and actions taken.
Collect taxes from individuals or businesses according to prescribed laws and regulations. Senator John McCain’s Headquarters May 2011- September 2011 Intern/Caseworker- Administered casework and grievances from constituents to the Senator.
Initiated procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
Answered applicants' questions about benefits and claim procedures.
Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
• Bilingual in Spanish • Multi-Tasking • Communication
• Expert in Microsoft Suite • Team Player • Flexibility/Adaptability
• Detail Oriented • Risk Management • Scheduling