Customer Service Sales

AMIT PURI ***-**** Duke of York Blvd. Mississauga, On L5B 4P5 416-***-**** ************@*****.***

I am highly accomplished and results-driven Sales and Customer/Client Services executive with over 15 years of successful new business development, sales leadership and customer service experience. I leverage finely-honed interpersonal and time management skills to be a team and to increase profitability in achieving the corporate goals and objectives. I am an energetic and goal-oriented personnel, with a genuine passion for the sales strategies and own a well-rounded professional background in supporting a progressive organization to build the client relationships that benefit the business development.

Professional Experience

New Business Development: I have over 7 year's of business development and sales experience with well known organizations like Choice Hotels, Alarm Force and Gemma Communications

With Choice Hotels sales experience, I appointed Full responsibility for originating, producing, and closing new corporate accounts, while providing accurate reports and strategies to penetrate the market effectively and efficiently in the hospitality industry. I Consistently accomplished 160 % to 200

% monthly target of winning new corporate accounts at Choice Hotels. I acquired skilled in creating supportive business solutions, developing high- levels of revenue growth, and facilitating effective sales strategies to impact the bottom-line. At Alarm Force, I was accountable for the new business development and sales/revenue generation in a fast paced call center environment. I consistently topped 150% monthly target of acquiring new accounts at Alarm Force. I worked there for 3 years and was renowned as the top inside sales agent and won many sales driven rewards. I developed Solid communication, interpersonal, time management, analytical, organizational, and leadership skills.

At Gemma Communications, I was responsible to develop the relationship and build the rapport with the clients and to close the deal over the phone. I consistently progressed towards better closing ratio and actively reached the corporate targets. I developed Go-getter attitude with an ability to easily grasp new ideas, concepts, methods and sales techniques. Customer Service: I have over 7 year's of customer Service and sales experience with well known organizations such as Bell and Sitel At Bell Mobility, I was responsible to create a long lasting and happy relationship with the customers by working as a call center customer service professional and providing excellent customer service. I consistently reached our customer service metrics and won many customer service and sales rewards. I was promoted in the first 6 months. I was cross trained in collections, retention and sales. At Sitel Canada, I was responsible to connect with the customer's over the phone to provide the customer service and to up sell and cross sell the products and services. I did many campaigns there such as Satellite, Insurance, Collection and collected Professional and friendly customer/client relationship service experience.

Client Services: I have over 3 year's of Client Services and Sales experience with well known organizations like Ibride and Grasshopper At Ibride, I was responsible to research potential client list and to book appointments for the senior sales professionals with updated calendar and accurate daily, weekly and monthly reports. I Regularly accomplished 140 % monthly target of booking sales appointments at On the Edge Productions.

Sales Management: I have over 3 year's of Sales management experience with well known organization like CJ By Conversant Marketing With CJ by Conversant group, I was Responsible to initiate the first call to develop the relationship, and to meet with the clients via (phone, email, in person,mail), and to collect the RFP(s), RFQ(s), RFI(s), agreements and such. I was appointed to manage the existing accounts, build relationships, seek account development opportunities with the clients and client's network. My duty also included to forecast planning to maximize the business development.

Team Leadership and Marketing : I have over 3 year's of Sales and marketing management experience with CJ By Conversant At CJ by Conversant, I gained independent entrepreneurial experience and accomplished 110% target of account management and new business development. I was responsible to recruit the affiliates and contractors partners and to develop the effective strategies, new and creative tailored marketing material and loyalty programs to win the clients. I gained experience in forecasting, sales performance improvement, sales training, and networking.

PROFESSIONAL PROFILE

Employer Duration Responsibilities

CJ by Conversant Group September 2012 – November 2015 Account Manager/Sales Professional Choice Hotels Canada September 2011 – September 2012 National Inside Sales Professional Alarm Force Inc. December 2008 – July 2011 North American Inside Sales Professional Bell Mobility September 2004 – September 2006 Customer Service and Sales Professional IBride May 2002 – May 2004 Territory inside Sales Professional EDUCATION AND TRAINING

T.L. Kennedy Senior Secondary (1994-1998)

High School Diploma Maths English Science Social Studies Geography Everest (CDI Business Institute) (2006-2008)

Associates Diploma, Business Administration Marketing Finance Accounting Economics Project Management Business Writing Business Planning Business Law

Social Networking and Online Training & Certificates ( 2010-Ongoing) Business Management , Account Management, Customer Service Business Development Reference Available Tradeshows, Seminars, Linkedin, FaceBook, YouTube, Google and many other online networking groups Database Applications: (2000-Ongoing) Salesforce, Siebel, Act, Other CRM Web based Applications

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